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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Ordered parts fo an older model charcoal grill. Did not know if they would still be available. EReplacements came through. Parts arrived and fit perfectly.
Never heard back from anyone. I called, E-mailed, and now have sent a second request. I finally received a RMA number but am not expecting anything great to happen.
Part was overpriced. Found same part elsewhere for 70% of the cost. Called 3 times and emailed twice when promised delivery did not arrive. Kept getting same tired story and a new two week delivery promise. Finally ordered another one from a different supplier and when I called to cancel the order it was miraculously shipped that afternoon. Waited over a month and a half while spa could not be used. I have purchased many items here in the past with good results but this left me with a sour taste.
I needed a lawn mower wheel. With the model number, it was easily found and available. Wayne was great and very helpful. I would highly recommend eReplacement.
I recently cracked and severely damaged the original's air filter and choke cover to my Shindaiwa M2510 string trimmer/multi-tool and was unable to find an OEM replacement part because ECHO who bought out Shindaiwa no longer carries the original $5 part. EReplacementParts was quite prompt and easy to do business with. The part purchased entailed replacing not just the cover but also a base part to accommodate a slightly larger cover and came with a multi-air filter. With taxes and delivery the cost came out to almost 9 times the $5 part... so yeah a little pricey... but to buy a new multi-tool was in the range of $400 to $600 so I chalk it up to my negligence in breaking the original cover. I would highly recommend this part nonetheless. Thanks to eReplacementParts my Shindaiwa is back to work.
EReplacement parts has always had the parts I've needed at reasonable prices and quick delivery. Great service. Thank you eReplacementParts.
I ordered the "long" drive belt for a lawn tractor and received the "short" belt. So I hit the hardware store and replaced both belts.
Part ordered 22 sept 20, part goes on back order, part in transit 20 oct 20... massive inconvenience waiting for this part... almost 30 Fk'in days!
No discounts given no compensation given
The product arrived at the estimated time and in perfect condition. Thank you. Very pleased. We will continue to buy replacement parts here.
Part does not fit my saw matched model number to the part still wrong part And I'll return information or phone number to get a hold of you to return the peace
Bought a part that was hard to find for my compressor and eReplacementparts made it easy to find on their site. Plus it was affordable and shipping was just as quick as the other big sites. Thanks for the quality of service and speedy response!
Anthony P.
I ordered a part that didn't fit. When I went to the website to return it, my order number disappeared showing I never ordered. I also emailed 2 weeks ago and haven't had a response. Sadly, you can't reach ANYONE! Terrible customer service!
The bowl on our Cuisinart food processor developed a crack which made it hard to get the lid on and off while using the machine. We looked for a replacement bowl for some time till we found one on eReplacementParts. We ordered it and it arrived in a few days. We have made several batches of salsa with the new bowl and it works great. The associated parts work well with the new bowl and the lid is easy to get on and off.
Ordering was easy. Arrived exactly when it was supposed to. Awesome eshopping experience! Hope that I never need parts again but if I do I know where to go!
Almost 15 days to receive parts. But all was sended a day after order. I think it's a swimming mode :).
I'll order next time I need parts.
Have a nice day.
Patrice
PS Do you hear my beautiful and cute french accent?
Arrived very quickly and was damage free. The order process was very easy and payment options were great
EReplacementParts is my go-to company to get parts for my appliances, power tools, etc. Most recently they managed to find a replacement shredder plate for an old food processor we have. Totally unavailable anywhere else. Their magnet is on my refrigerator for those emergency needs.
Needed a drive cable for my Craftsman mower, eReplacementParts had just what I needed. I read some reviews where folks indicated that it was a simple replacement. However, they may not have had an electric start model. Got it done. The cable routing is too close to the drive belt. As the drive belt wears (5 yrs) it can wear the the drive cable. I added a spacer which gives it about 1/4" more of space. If it breaks again I will move the drive cable mount hole over about 3/4" to give the drive belt a little more room. A word of CAUTION: when Turing your mower on it's side to work on it, make sure it is almost empty of gas
When you set it back on it's wheels let it set for several hours before attempting to start. You need to give the oil time to drain into the crankcase. I let mine set on the Charger over night. I have read where some folks have destroyed their engine by attempting to start it too soon because of oil filling the combustion cylinder.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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