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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Hello all,
My simple order, a new glass globe for a coleman lantern, was shipped in a bubble envelope. So I received an envelope with dozens of pieces of broken glass. Can anyone say BOX?
As yet, this company has not responded to my complaints.
It would be nice if the part in the picture that I ordered was shipped to me. But you shipped the new revised part and I would have to spend more money for a head and gasket. Next time show me what I am paying for not for a part that will not fit what I have.
Have ordered many different parts from this establishment and have never experienced any issues or problems with the parts ordered and received.
Part was correct, fit perfectly. Price was lower than I could find on other websites. Arrived in 2 days with no additional cost for shipping.
But your shipping prices on small items is absurd no more orders from me i make the drive into town but thank you for your service
It took no time to find the part I needed on their site, The part I ordered worked just fine, problem solved, I will use them again!
With the nearing election, the virus pandemic and every thing else, I received my replacement part, the top of the food processor, in about 10 days. I found that to be pretty good! The part fit, as I expected, and now I am using it almost every day in my kitchen.
Thank you.
I've ordered several times from you and have been very pleased. Great selection and the last delivery came sooner than expected. Thanks!
Freight made it a little pricey but I needed it. Came in a resalable amount of time. My saw is back in business.
Took a while to receive but got a factory part that fit and worked perfect for my John Deere tractor
Got just what I needed to repair the tools that were broken. I will order again if I need replacement parts.
The parts arrived quickly and with no problems. After removing the old parts and installing the new ones, the ceiling fan finally worked correctly again.
Finding a small part isn't always easy.
Your customer service rep was courteous, patient, and helpful.
I received the part quickly.
Thank you
I could have walked it here from salt lake by now,
I have bought from you in past have not had any problems, very slow delivery made me change something stuff around,
I received the wrong part and tried to reach out to them and when you call states that they are so busy they cannot answer the phone. Emailed them and over a week later have not heard back. Plan to file complaint with BBB.
After finding your Website, which I got from a tool rep. Because it did not pop up in google for me, the site was so easy to use. I put in the tool model number and the parts list pulled right up. It was easy to see what parts I needed and then realize I needed a few more to make it all work. Prices are great and shipping was fast.
Will be using this site again!
The original part broke and this replacement fit perfectly. I plan to order another and keep for future use.
I have made multiple orders and always got the correct parts. Thank you!
My complaint is that shipping time is to long. Six to eight weeks is unreasonable.
Improve that and it would be 5 stars.
Only place that I could find the part I needed for my Craftsman weed walker. Received the correct part sooner than I expected.
Wrong parts were sent, even paid higher shipping rates to get here sooner, ordered in August received wrong parts in end of October
Just want my money back
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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