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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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We were looking for the parts to repair our leaf blowers. Stumbled on this site and they had all of the parts we needed at a better price than competitors. Shipping was quick as well.
Good quick service fast shipping I've bought several parts and pieces get within couple three days to get
Great service delivery and prices! Will use often for future repairs. Obtaining the correct part the first time as listed saves us time and money.
Ordered a dado throat for a R4520 Ridgid table saw and received a regular stock throat for 75$ with tax and shipping. Yes I received product but took a month to get it the wrong part. I have used ereplacment before and had no issue but this time stunk.
Ordered a bake pan in Oct got a copper tube in Feb they do bad service would not use they are hard to get a hold of will not every use again
I ordered parts needed to upgrade an older lawnmower. I was notified that some parts were back ordered (not unusual in the Covid 19 era). I was kept informed, given a chance to cancel the order, they offered to ship a partial order. They did a great job of keeping me informed. The parts arrived well packaged and complete. I will order from them again.
They have a great selection. I just wish they would automatically send what items they have in stick instead of waiting for the whole order to be ready and ship the back order stuff when it comes in.
I finally received my package after a research of more than a week. The address sticker ( probably printed with a laser printer) was not protected enough and was partially erased in handling. Really glad to finally received it before they send it to sender (luckily their address was also partially erased) I won't share a photo of my address if you don't mind but try to put theirs.
Parts were exactly as described, they worked perfectly on my old Toro snow blower. Thank you for the quick service.
I was skeptical that I would find replacement tires for an older Power Wheels we had bought. However, after much searching I found the back tires on eReplacementParts. It did take awhile to actually get parts, but they did arrive. We just ordered more tires for a different Power Wheels and those tires arrived much quicker. However, that Power Wheels is not very old. Great company.
This company did not give up on me until we got the right fit. Because the model number was rubbed off due to wear and tear, i had to guess at what would fit the base of my Oster blender. It was not the first two i ordered. Thankfully a bit of research online helped me identify the model series and then, Replacements credited my earlier purchases returned to them, while providing the correct one finally. So glad to be able to spend $12 instead of 100+ in these COVID times.
Ordered an idler gear for my 1970's PENN fishing reel. Can't believe they actually had it. Looks like a perfect match.
They always have what I need and I always get it fast. Never have had issues with anything I've received from them. Rely on these guys when you need a quick part! Love the website and clear communications.
I havent received an update since feb 8th says its been in Vegas. I cant give a review because o haven't received product ordered Jan 29th.
I placed and order and received one item broken, I sent it back and have emailed and tried to call to talk with someone about our refund. I can not get any reply on email and you can not speak with anyone on the phone. This is so frustrating. I uses a PO to place this order.
I ordered two seals for my wife's Mirro 20 Qt. Pressure canner. Turnsed out that Mirro has made two versions of the 20 Qt. Canner; the seals fit the newer version and we have the older one. There was no hassel at all, the refund was made within 24 hours of my filing. Companies like this are few and far between. I would do business again in a heart beat.
I got a replacement basket for my espresso machine. It works great. My issue is the fact that I have ordered two, paid for two, and only received one. I have had no communication on the second piece.
I stumbled across eReplacementParts.com while researching a replacement part for my Colman lantern. It's a self-guided site and very easy to navigate. They get the part you might be after directly from the manufacturer. Safe and secure transaction. Highly recommended.
I received quality parts. The parts arrived quickly and secure. I will continue to order parts from this website for my small engine / equipment.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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