Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eReplacementParts

eReplacementParts

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey stargrey stargrey stargrey stargrey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

We monitor reviews for authenticity

Kansas
2 reviews
0 helpful votes
Follow Linda F.
Unfollow Linda F.
Share Review
Report Review

All the parts were correct for my Cuisinart blender/food processor and the price was competitive. Thank you!

Date of experience: May 18, 2021
Missouri
1 review
0 helpful votes
Follow Gene A.
Unfollow Gene A.
Share Review
Report Review

This has to be the best place to find original parts at reasonable prices for just about any of your needs. Just got parts for a 40 year old chainsaw, all I needed to get it running again after sitting 15+ years. Fast shipping also a plus! Thanks Geno

Date of experience: May 18, 2021
Illinois
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

As Expected
May 18, 2021

From ordering to delivery, the entire process went just as it should have. Couldn't ask for a better experience.

Date of experience: May 18, 2021
New Jersey
1 review
0 helpful votes
Follow Harry G.
Unfollow Harry G.
Share Review
Report Review

The site was easy to navigate. I was able to find my part easily. The price was better than I expected. Shipping was fast.

Date of experience: May 18, 2021
Utah
2 reviews
0 helpful votes
Follow Bradley J.
Unfollow Bradley J.
Share Review
Report Review

I had to look everywhere for the fence to my saw, the manufacturer no longer made them, this company had one and I bought it right away. The speed of delivery was great, I received it a week before expecting it. Saved me hundreds of dollars by just replacing that fence for my SkilSaw. I spent $90, if I wouldn't have found this I would have to had to purchase a new saw, which would be over $500.

Date of experience: May 15, 2021
Louisiana
1 review
0 helpful votes
Follow Jamie M.
Unfollow Jamie M.
Share Review
Report Review

Website was easy to use. No communication possible by phone. Part arrived damaged. Ceramic cooktop replacement packaged with no protective foam, just cardboard box. RMA process was simple enough, though returned part two weeks ago and have yet to receive refund. Had to order and pay for a second one. It did arrive undamaged and was the correct part.

Date of experience: May 15, 2021
Washington
1 review
0 helpful votes
Follow Donald G.
Unfollow Donald G.
Share Review
Report Review

Works right
May 14, 2021

I wanted to get a spare O ring for my Oster blender since I would be using it a lot for the foreseeable future. I had read reviews at other sites that had this type of part available, but the buyers didn't like what they had gotten. Evidently not a true oster part. They said they had a funny smell and left a bad taste on the food. I decided it best to get the real deal and went to ereplacement parts who Oster directed me to for genuine replacement parts. Didn't take long to arrive and it works as it should. The reason I give it only a four star rating is that the O ring has a tendency to stick to the bottom of the jar when I am finished using the blender and am ready to wash it. Otherwise no problem. Doesn't smell funny and no taste added to the food. I will certainly return to ereplacementparts for any further needs I have for my Oster blender. Great job guys. Thanks.

Date of experience: May 13, 2021
Florida
2 reviews
2 helpful votes
Follow petra r.
Unfollow petra r.
Share Review
Report Review

Ordered a riding mower muffler, provided essential information and received product fast and is a perfect fit.
I am a DIY person, a lot of YouTube learning, product did not come with instructions but I am very pleased with the service. I had tried another parts company before and had no feedback about my order, cancelled order for lack of no communication. EReplacementParts provides feedback and tracking information so I am informed of the status of my order up to the delivery date. Knowing is comfort in this case.

Date of experience: May 13, 2021
North Dakota
1 review
0 helpful votes
Follow casey b.
Unfollow casey b.
Share Review
Report Review

Thank you as usual repair went well gaskets and seals all fit no problem. I use them for all my repairs.

Date of experience: May 13, 2021
Kentucky
1 review
0 helpful votes
Follow Dwan J.
Unfollow Dwan J.
Share Review
Report Review

Wonderful company
May 14, 2021

Received correct parts quickly and they were great quality also I'll definitely be doing business with them again

Date of experience: May 13, 2021
Florida
2 reviews
0 helpful votes
Follow Dennis G.
Unfollow Dennis G.
Share Review
Report Review

Wrong part
May 12, 2021

Ordered a part for my barbecue as per online picture. Part cost $14.00 and the additional fee for fast delivery was $15.00. Company sent wrong part. When I tried to return part, company wanted me to pay for return shipping. I had a heated conversation with customer service representative who would not provide prepaid shipping label, asked for supervisor and a prepaid label was emailed to me. I'll get part cost back but not shipping fee for their mistake. Buyer beware.

Date of experience: May 12, 2021
California
1 review
0 helpful votes
Follow Ron N.
Unfollow Ron N.
Share Review
Report Review

Searching the net for parts I thought I could never find for my old weed eater, when I found eReplacementparts.com. I was easily able to find the cutter head I needed, and found a spark plug for it also, at a price much cheaper than I could have purchased locally, even with the minimal shipping fee. I was very happy with purchase, and parts made it to me in the time estimated by eReplacement.com.

Date of experience: May 11, 2021
Pennsylvania
1 review
0 helpful votes
Follow Sharon G.
Unfollow Sharon G.
Share Review
Report Review

I've had my favorite stick-vac for years and did not relish the thought of searching for a new one or sending it to a landfill. Two new parts from eReplacementParts and it's as good as new. Parts took a little longer to get but worth it.

Date of experience: May 11, 2021
Virginia
1 review
0 helpful votes
Follow CHRISTOPHER S.
Unfollow CHRISTOPHER S.
Share Review
Report Review

Do not order from this site!
May 11, 2021

My Order Date: Apr 26,2021 at 11:04 AM as of right now I have not received my order! The due day was May 7! I called and they could not tell me a good reason why it was so late. I am ordering from Amazon from now on!

Date of experience: May 11, 2021
Texas
1 review
0 helpful votes
Follow Mike R.
Unfollow Mike R.
Share Review
Report Review

Trimmer shaft
May 12, 2021

The shaft was shipped out quickly and it was just as shown in the picture. I was happy to see the online help to make sure you selected the right part number. The shaft worked great the first time.

Date of experience: May 11, 2021
North Carolina
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Helpful website, found the obscure part I needed, and they processed the order quickly. Certainly will use again.

Date of experience: May 11, 2021
Wisconsin
3 reviews
0 helpful votes
Follow JON R.
Unfollow JON R.
Share Review
Report Review

Did not listen to their customers. No return emails. No customer service. Long time before order shipment.

Date of experience: May 11, 2021
Ohio
1 review
0 helpful votes
Follow Barbara E.
Unfollow Barbara E.
Share Review
Report Review

Always satisfied
May 12, 2021

This company is my go-to for replacement parts on small engines. They have always sold me the part I was looking for, and brand name at that. Reasonable prices. Quick shipping. My kind of company!

Date of experience: May 11, 2021
Georgia
1 review
0 helpful votes
Follow Alan G.
Unfollow Alan G.
Share Review
Report Review

Ryobi parts
May 11, 2021

Perfect had all o needed n a very good price. Will purchase again. I tryed to find parts else wear but couldn't find them..

Date of experience: May 10, 2021
Norway
1 review
0 helpful votes
Follow Geir S.
Unfollow Geir S.
Share Review
Report Review

Werry slow shipping to world
May 10, 2021

Ordered April 14th. It was sent almost 2 weeks later. But it will take more than 1 week before it is actually sent by plane to Norway. May 9th it is sent from the usa. Is it possible to be so slow? Have ordered a lot of parts from the usa from other companies but it has never taken so long. It has taken a maximum of 2 weeks. Will probably never order from this company until they get speed with shipping

Date of experience: May 10, 2021

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
See all photos