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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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Virginia
1 review
0 helpful votes
Follow Kari H.
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EReplacement Parts had exactly what I needed to replace our worn out kitchen hand sprayer for our American Standard Fairbury faucet. It was nice to be able to replace just the sprayer instead of having to replace the entire faucet! The part was easy to find and order on their website and shipping was quick!

Date of experience: July 24, 2021
Pennsylvania
1 review
0 helpful votes
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Dremel-like tool stopped turning, and this site provided the part I needed to repair it quickly and easily. The site also provided the how-to information so that I was confident I could do the repair myself without any fear of messing up. The part was reasonably priced, easy to order, and came on time as promised. Couldn't have been any better. Thanks!

Date of experience: July 24, 2021
Oregon
1 review
0 helpful votes
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Just What We Needed
July 25, 2021

When the throttle lever on our trimmer broke we were delighted to find this website. The part was correct and the delivery was prompt.

Date of experience: July 23, 2021
Rhode Island
1 review
0 helpful votes
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I was unsure of the website at first, but was pleasantly surprised how nice the experience was. The part came quickly. The price was right. The site was very easy to use. I would buy from them again. I purchased a Shimano Tiagra 50 WA replacement handle.

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Super service, le site est claire et facile à consulter, plan en explosion pour trouver les pièces de remplacements. Très belle initiative pour ne pas jeter ce qui est brisée.

Date of experience: July 23, 2021
North Carolina
2 reviews
0 helpful votes
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EReplacement parts had the best price for the part. Fast delivery and the part worked as described.

Date of experience: July 22, 2021
Arizona
1 review
0 helpful votes
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I have used ereplacement many times and have always had great success on many different occasions and several items from my lawn mower to my gas grill.

Date of experience: July 22, 2021
Utah
1 review
0 helpful votes
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I was so glad that ereplacementparts.com had parts for my Bosch saw that I was way less angry at having dropped and broken it. I got everything that was damaged and had it in a few days.

Date of experience: July 22, 2021
Minnesota
1 review
0 helpful votes
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Blade for mower
July 22, 2021

Ordered a blade replacement for our Black & Decker cordless mower. It is exactly what was needed. It arrived quickly. Would use this site again.

Date of experience: July 22, 2021
Texas
1 review
0 helpful votes
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I've been ordering from ereplacementparts.com for several years. Usually things go ok. When something is wrong, they fight tooth and nail and returns are nearly impossible. This time there is an auto-generated response "We're sorry, due to covid, blah, blah, blah... go to our website". Went to website. The website is set up so it will not recognize your order number and says to email for help, which tells you to go to the wesite. Cute. Then you have to challenge the charge with you credit card company, as I have had to do. Good luck if you use this company.

Date of experience: July 22, 2021
Pennsylvania
1 review
0 helpful votes
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Still waiting!
July 21, 2021

I would love to leave a review but as of today 7-21-21 I still am waiting for my part. I have notified USPS and they are telling me it's probably in a container and hasn't been empty yet. Only thing I would suggest is a better way to ship because USPS is not reliable!

Date of experience: July 21, 2021
Mexico
1 review
0 helpful votes
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Didn't meet promise
July 21, 2021

Since I live way down in Mexico, I ordered replacement parts far in advance of my family visit to have delivered to California. Website listed shipping date and approximate arrival date. Because they did NOT ship within the time promised, the parts arrived a couple of days after I had flown back home. Now I have to pay to have them sent by family to a friend who will be traveling down here in the months ahead. Not at all happy. When the parts finally arrive, I hope they work right for my food processor.

Date of experience: July 21, 2021
New Hampshire
1 review
0 helpful votes
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Wrong part
July 20, 2021

Ordered a part for my Rigid mitre saw and was sent some plastic pieces for a Frigidaire refrigerator. Contacted them about it being the wrong part and got a refund.
This is the third time I've had issues with being sent the completely wrong item.

Date of experience: July 20, 2021
Maine
2 reviews
23 helpful votes
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Bad quality
July 20, 2021

I ordered a gasket for the lawnmower. The process was easy and I received the part on time but the gasket quality was very poor. After I replaced it I had to reopen the engine to adjust the camshaft and found out multiple rips in the gasket. It didn't even last for one day. Now I have to get another gasket since this one is useless.

Date of experience: July 19, 2021
South Carolina
2 reviews
0 helpful votes
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EReplacementParts has always been a reliable source for my lawn tractor tune-up parts! Purchased oil filters, spark plug, air filter, fuel filter. Etc.! A few items were back-ordered delaying receipt, but all items were reliably delivered. Thanks Gerry C.

Date of experience: July 18, 2021
Colorado
1 review
0 helpful votes
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Found what we needed
July 19, 2021

We lost an important but very small piece for a discontinued tool. A helpful associate at a big box store recommended ereplacementparts. We found the part needed on the schematic on the site, ordered and received what we needed. Thank you!

Date of experience: July 17, 2021
Tennessee
1 review
0 helpful votes
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Wrong parts
July 17, 2021

This is the first time I have had a problem with this website. I received the package and it was not the product that I had ordered. This product didn't even match what was shown on the website. Not to mention that I had only ordered 4 parts and they send me 7 packs of the wrong product.

Date of experience: July 16, 2021
Ohio
1 review
0 helpful votes
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Good Product and Quick Delivery
July 18, 2021

Great website for finding parts to older exercise equipment! Prices are reasonable and the product shipped quickly. Thanks again for always coming through for us!

Date of experience: July 16, 2021
Virginia
1 review
0 helpful votes
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I needed a retaining ring for my impact driver and couldn't find it anywhere online. They had one for only 3 dollars. The shipping made the total 10 dollars but it's whatever since a new impact is like 150 dollars.

Date of experience: July 15, 2021
New York
1 review
0 helpful votes
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Had to order a new gas cap for my Bolen's weedeater as every time I tipped to the side gas would run out because that little one way rubber flapper valve was breaking down causing a leak. Product arrived a lot faster than anticipated! +++... It was an exact match as well as a fit. Couldn't beat the price, overall experience A+. I've used eReplacementParts.com many times for hard to find items and they haven't let me down yet.

Date of experience: July 14, 2021

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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