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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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Tennessee
1 review
0 helpful votes
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I have a geriatric DeWalt drill/driver/hammer drill whose motor burned (a real thrill to see smoke coming out of a battery- operated tool). I was VERY surprised to find any replacement motor: ereplacementparts had it. It fit perfectly; after some effort to reassemble the tool (quite the challenge getting all the recesses aligned with all the tabs) it works perfectly. Thanks!

Date of experience: July 13, 2021
Texas
1 review
0 helpful votes
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Recommend
July 13, 2021

Best website to find information about parts you are looking for. If they don't have it. At least they do have the part number so you can look it up at other sites

Date of experience: July 13, 2021
Idaho
1 review
0 helpful votes
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Great service
July 13, 2021

Great service - fast shipping. Replacement part worked great! Would use this website and product again.

Date of experience: July 13, 2021
California
1 review
0 helpful votes
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All went well.
July 13, 2021

Exactly what we were looking for. Fast shipping and good handling. No complaint. I would definitely buy again.

Date of experience: July 13, 2021
Michigan
1 review
0 helpful votes
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I was bummed when a part of my rear axle broke on my lawnmower. I found ereplacementparts.com from their youtube channel that had step by step instructions on how to replace the part I needed. So I watched it, went to their website and ordered the rear axle. It came relatively quick and I'm back up and running.

Date of experience: July 12, 2021
Illinois
1 review
0 helpful votes
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Good Service
July 13, 2021

Part arrived timely and quality was as expected. Would order from here again. Sadly the review submission was less consumer friendly or they would have gotten 5 stars.

Date of experience: July 12, 2021
Illinois
3 reviews
9 helpful votes
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Ordered parts on 7/3. Ordered head caps for a weed eater. Parts came with someone elses part and order number printed on paper for a Makita sander. Sent 3 emails about problem. No response. Called got snotty cs agent. Asked for label to ship back as i was not paying for shipping to return the wrong part. Got none. She sent a return auth for the parts i was to receive but did not get. Told she would refund money but I had to pay again to get parts sent. So i did. She gave me a new order number. It never showed up on history in their website nor showed as being processed to send new parts. Called again cs agent this time was a man who was nice. Refund had never been requested which he said he would do. He said he would send label to return parts which after a while showed up. Will remain to be seen if correct parts show up in a week. Or if I receive my refund from them which I can call the bank and dispute and get my money back. But it is sad that cs from this company (the woman) was sad. The man was older sounding and nice. But all could have been done if they either answered their emails or did it right on first phone call. Hoping the parts are right this next time.

Date of experience: July 12, 2021
Arizona
4 reviews
1 helpful vote
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Glad they are there
July 12, 2021

My good old weedeater needs parts every so often and this place makes it easy to order. I've used them four times over the years, always great service.

Date of experience: July 10, 2021
Arkansas
1 review
0 helpful votes
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I have used this site for lawnmower & appliance and I find it one of the best. I shop parts frequently and this site is always on my search.

Date of experience: July 9, 2021
Michigan
1 review
0 helpful votes
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I love doing business with e replacements, sometimes the original equipment can't be had because of the manufacturers. I have enjoyed getting my parts fast and easy. Thanks for your work

Date of experience: July 8, 2021
Ohio
1 review
1 helpful vote
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Auto Return
July 8, 2021

After I ordered my parts which was very easy. I waited for them to arrive about a week later I received about email stating I was getting a refund and my parts had been returned. I never received the parts nor did I return them. It was something automatic that happened for whatever reason. I called customer service for help. They didn't know why the return happened but did help me order new parts.

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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Parts
July 7, 2021

Great replacement parts at very reasonable prices. Shipping was fast along with the correct parts for my Ryobi lawn mower.

Date of experience: July 6, 2021
District of Columbia
1 review
0 helpful votes
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Thank you eReplacementParts - you came through for me. Had been searching the web and even MAKITA's own site for a replacement lawn mower blade for my MAKITA battery powered mower. Not only did you have what I needed - the price was actually lower than I expected. Couldn't be happier with the part and how quickly you shipped it to me!
WELL DONE!

Date of experience: July 6, 2021
Florida
2 reviews
0 helpful votes
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No communication
July 6, 2021

Received incorrect parts and sent Email to customer service, but they responded with -
We are experiencing very long response times

That was last month.

Date of experience: July 6, 2021
Washington
2 reviews
0 helpful votes
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Best place to find parts for just about any Dewalt tool. So glad they had the part (spooI feeder) that I needed for my cordless string trimmer. And, they ship fast! Thank you eReplacementParts!

Date of experience: July 5, 2021
Tennessee
1 review
0 helpful votes
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Best Place for Parts to fix your Tools.
July 5, 2021

If there is a part to fix your tool, this is the place. Even brand new tool purchases are going to need replacement parts. Ive realized that simple belts, triggers, and bushings are sometimes only available for a few years and then become hard to replace. Now when I buy a new tool I buy some of the replacement parts and hold onto them. You know the saying, "they don't make things like they used to", well its true. Fix those old tools and keep them running. I kept this old Makita 18v impact going for like $4 with a set of bushings. Works great!

Date of experience: July 3, 2021
California
1 review
0 helpful votes
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Good Service
July 2, 2021

I ordered a replacement part for my weed whacker. It arrived in about a week. It was the correct part and my weed whacker works again. Thank you.

Date of experience: July 2, 2021
Brazil
1 review
0 helpful votes
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Disapointment
July 1, 2021

Sirs,
I made this order on june 16th.
Since you send it, it is strolling around usps facilities. I made three claims to your customer sevice with no answer whatsoever.
I have a similar and bad experience with usps.
An order that happened the same and never was delivered to me.
My address is abroad. In Rio de Janeiro, Brasil.
I ask you to check if and when my order ******* will be delivered to me.
Thank you.
Regards,
Jose Valls

Date of experience: July 1, 2021
Utah
1 review
0 helpful votes
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EReplacement parts has a solid inventory of replacement parts for all sorts of household implements. We tried another source first. Our mistake. We are pleased with the efficiency and timeliness of our purchase and delivery.

Date of experience: June 30, 2021
Georgia
2 reviews
0 helpful votes
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Ordered parts took 2weeks for status update just to find out 1 part was backordered and wasn't gonna ship rest of order til it had been received but could not give me an E T A needless to say yall suck!

Date of experience: June 30, 2021

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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