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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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They are scamming $#*!s who will send you the wrong product, expect you to PAY to return it, and then ignore the rest of your emails. Terrible people
We ordered our parts and then we were told they were back ordered. A month later we were told the shipped but they only got as far as KS and have been there for over a week. I contacted the FED X company and they said they were in the delivery window the vendor requested and had no further information. I use FED X 5 days a week and this seems very odd. EReplacementParts got their money and we still do not have what we ordered. AND this site will not let me download my proof of purchase - tried several ways and files.
Only place I could find that had the part I needed. Which was a blade from a 1996 craftsman edger. Was on back order and took a little while to get, but they delivered when they said. Part was exactly as described and works great. Like having a brand new edger!
Needed a part for an obsolete Craftsman Mortising machine and although no replacement for my model was shown as available, I was able to use the great diagrams available on this site to find a Delta Mortising machine similar my machine using the same part. Purchased the Delta part, snapped it into place and I was back in business. The only difference is that the new part is probably better than the original.
Two parts from my electric lawnmower went missing while mowing the lawn one day (a spring-loaded handle and locating pin somehow worked loose and disappeared). After searching ineffectually through the yard, I turned to the interweb to see if these could be located for purchase. The manufacturer's website was no help whatsoever, and then I found eReplacementParts.com, which actually had an exploded diagram of my lawnmower, and my missing parts in stock. Woo hoo! I placed the order, and then, as luck would have it, the next morning I found my missing parts after all. I called to see if I could cancel the order, but they were so damned efficient that they had already shipped the parts. Oh well, now I have spares. Good job.
Ereplacement parts are reliable and have genuine replacement parts at a great price and email confirmation for additional shipping security.
I've been doing business with eReplacementParts.com for years and they have never failed to deliver! They always have the right part/s that I need and they are in my hands in a matter of a very few short days.
I highly recommend them. If you are a do it yourself guy and repair your own tools they will more than likely have exactly what you need without fail!
ereplacementparts.com Always provides the right part at the right price with timely shipping. Highly recommended for all your related needs.
These people went beyond the usual to help me find what I needed, even to the point of saying where else I might find it. The parts were shipped to me promptly and fit my needs.
eReplacementparts.com made it so easy to order parts for my Ryobi orbital sander! Using the model number printed on the side of the sander, I looked it up on their website. They provided a VERY detailed exploded view of the sander (including tiny washers, looked EXACTLY like the sander as I took it apart) along with hyperlinks to each part. I had no idea what the names were for the parts I needed. But I did know what the parts looked like and where they were located on the machine. Brilliant idea having the detailed exploded diagram with hyperlinks! Very easy to locate parts needed and shipping was super fast. This will be my go-to site for future purchases of this type. No need to throw something away when it can be fixed. Thank you!
I have purchased from this company a couple of times. The first time i bought some parts for my tile saw. When i received the order, the package had my name, BUT the contents and the invoice were directed to someone else. When i realized this, i immediately called and we're very helpful in getting me the correct parts. They worked quickly to get all my needs squared away. Due to this, i decided to order a part for my lawnmower a few weeks ago. They shipped my part quickly and everything was packaged well. Ereplacement parts is now my go to when i can't find those hard to find manufacturer parts
I could not believe how slow the delivery is. I placed an order on the 2nd of July and the shipping was only made on the 21st of July! Estimated time for delivery is about two months for the product to arrive in international delivery. It's unbelievable!
I was able to return a wrong part quick and easy! This company paid for the returned item admitting it was their fault. Very honest company!
My Oster blender from 25+ years ago is still working well. Unfortunately the plastic container cracked. I had replaced the container maybe 13 years ago (when a piece of that container broke off), but the place I bought it from was no longer selling parts for my blender. I found that ereplacementparts.com was!
The purchasing process was easy and the part arrived quickly. It actually arrived in a box so small that I thought there was no way it contained the plastic container. But it did and I am happily able to continue to use my Oster blender. Thank you ereplacementparts.com! You saved me from having to throw out the entire blender and buy a new one.
Parts are easy to find, easy to order and delivery is fast. Delivery costs are a bit excessive. Even includes instructions on installing.
I ordered a part for my Penn fishing reel that was missing out of the brand new box, I ordered the part that cost $2.47 and shipping was over $5.00 (I understand the shipping charges) I received the part and the threads are defective. I am now asked to pay to return the defective part, so yes, I pay for a defective part to be shipped twice. Defective parts should be returned with no shipping charges and the previous shipping should be credited.
They sent me the completely wrong product and then expected me to sent it back WITH MY OWN MONEY AND TIME. Now they're ignoring all of my emails. This is a very scummy company, don't give them any business.
Very pleased. Will order from them again. Fast shipping. Would recommend them to anyone who is looking for parts
I called to get parts for a lawnmower and did not know what I needed. They were so helpful and fast to get me what I needed!
Received my part quickly, and it works great. It saved my canning season, receiving the part so quickly. It was easy to replace
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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