Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eReplacementParts

eReplacementParts

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey stargrey stargrey stargrey stargrey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

We monitor reviews for authenticity

North Dakota
1 review
0 helpful votes
Follow Don S.
Unfollow Don S.
Share Review
Report Review

Fan on
February 4, 2022

I ordered a replacement bath fan. Quick service. It was good that I kept the mounting screws from the old fan.

Date of experience: February 3, 2022
Kansas
2 reviews
0 helpful votes
Follow Scott H.
Unfollow Scott H.
Share Review
Report Review

Sticky label
February 3, 2022

My metal pan came with a label that would not peel off. Guess what happens when you scrape it off. Your new pan is scratched. Maybe they should use labels that are easy to remove or put the label on the underside of the pan. Good price and slow shipping.

Date of experience: February 2, 2022
Texas
1 review
0 helpful votes
Follow Koen R.
Unfollow Koen R.
Share Review
Report Review

Ceiling Fan Wiring Harness
February 2, 2022

This was my first time doing business with eReplacementParts and it was a good experience! Tracking information was provided promptly and the part I received was in good condition and worked properly.

Date of experience: February 2, 2022
Connecticut
1 review
0 helpful votes
Follow louis m.
Unfollow louis m.
Share Review
Report Review

Be careful
February 1, 2022

Asked for a replacement pad for a de Walt 5" random orbit sander. The website showed a single 5" pad and I ordered it. It was the wrong pad. When I called they said they did have the right pad and I could return the wrong one. Just too much hassle. I think they should have then just shipped out the correct one without making me go to the bother of the return.

Date of experience: February 1, 2022
California
1 review
0 helpful votes
Follow Henry K.
Unfollow Henry K.
Share Review
Report Review

Good job keeping track of backordered item
January 31, 2022

I ordered two parts for a toaster - one that fits on the left side and another that fits on the right side. Although both were initially out of stock, one part came in and they kept track of it while the second part was still on backorder from the manufacturer. When the second part came in, both were shipped together, well packaged, and quickly from the time the parts were declared as ready to ship. Throughout the entire process, they kept me well informed.

Date of experience: January 31, 2022
Idaho
4 reviews
20 helpful votes
Follow Gilbert O.
Unfollow Gilbert O.
Share Review
Report Review

Easy to order
January 30, 2022

I have ordered other parts from them before for a washing machine they the parts at a fair price. They sent the parts out as quick as possible

Date of experience: January 29, 2022
California
2 reviews
0 helpful votes
Follow Walter H.
Unfollow Walter H.
Share Review
Report Review

The part came faster in the mail than I thought. I am so thankful that ereplacemtenparts has still the parts I am looking for. Best place to shop. Prices are good. Packaging is just right, not to big.

Date of experience: January 29, 2022
Mexico
1 review
0 helpful votes
Follow Lauren S.
Unfollow Lauren S.
Share Review
Report Review

Received with zero packing. Broken. Disappointing. Need refund today. They want more for a review. Stupid

Date of experience: January 28, 2022
Illinois
1 review
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

Quickly found and ordered
January 28, 2022

I needed new drag washers for my obsolete Ocean City fishing reel. After locating (elsewhere online) the acceptable Penn replacements, I quickly found and ordered the new washers from eReplacementParts.com.

Date of experience: January 28, 2022
New York
3 reviews
6 helpful votes
Follow Sarah C.
Unfollow Sarah C.
Share Review
Report Review

Best customer service.
January 28, 2022

They are very helpful, will spend time with you trying to find the parts you need. Will advise on what your problem is and will find a solution.

Date of experience: January 28, 2022
Utah
1 review
0 helpful votes
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

Thank you!
January 25, 2022

How great to be able to replace parts of my appliance instead of sending it to the landfill! You are doing us all a wonderful service! And thank you for your rapid response. I received my order very quickly - no hassle

Date of experience: January 25, 2022
Florida
1 review
0 helpful votes
Follow Susan A.
Unfollow Susan A.
Share Review
Report Review

Very happy
January 25, 2022

I was able to locate difficult parts that I needed for my mower. Everything was sent out as promised without any issues

Date of experience: January 25, 2022
New York
1 review
1 helpful vote
Follow Melissa M.
Unfollow Melissa M.
Share Review
Report Review

Still haven't received part
January 25, 2022

Ordered a part that I needed on January 10, had to pay for shipping which in this day and age is ridiculous to say the least when you're spending $75 on one part for a vacuum. Today is January 25 and I have still not received my part and it has not moved locations according to the tracking information in five days now. Missed out on being able to complete a job that I was asked to do because this part still has not arrived.

Date of experience: January 25, 2022
Ohio
1 review
0 helpful votes
Follow Not R.
Unfollow Not R.
Share Review
Report Review

I ordered for the first time and was very satisfied! Parts were reasonably priced and shipped to my house very quickly. I will definitely order from them again.

Date of experience: January 21, 2022
South Carolina
1 review
0 helpful votes
Follow adam k.
Unfollow adam k.
Share Review
Report Review

Bad
January 21, 2022

Didn't got all that was in the picture. That's way it's a one star. Do not recognize buying frome here. Also they don't contact you back in there email.

Date of experience: January 21, 2022
Iowa
2 reviews
0 helpful votes
Follow Randy C.
Unfollow Randy C.
Share Review
Report Review

Shipped what i ordered
January 21, 2022

ereplacementParts.com shipped exactly what I ordered. Problem is the pat was not correct. I called to see if I could order the correct part and the customer service lady was very helpful. She not only got the correct part ordered and shipped she offered to take back the incorrect part. Great customer service!

Date of experience: January 20, 2022
Florida
1 review
0 helpful votes
Follow Joan M.
Unfollow Joan M.
Share Review
Report Review

Perfect!
January 21, 2022

While I did have to wait awhile for the part it was definitely worth it. I had ordered the part from another company while I was waiting. The part was generic for all Oster blenders and didn't work as well as the original part. When the part arrived from eReplacements it was the exact part I needed and works great. I will never order from anyone else again.

Date of experience: January 20, 2022
North Carolina
2 reviews
0 helpful votes
Follow Blythe B.
Unfollow Blythe B.
Share Review
Report Review

I was able to chat with them quickly and they steered me to the correct replacement part for my blender that is hard to find. The correct part showed up in the mail. Thank you

Date of experience: January 19, 2022
Illinois
1 review
0 helpful votes
Follow Brandon R.
Unfollow Brandon R.
Share Review
Report Review

Great selection
January 19, 2022

Easy to navigate website for parts needed and customer service was great. Would use again or recommend to others.

Date of experience: January 18, 2022
Georgia
1 review
0 helpful votes
Follow Rebecca S.
Unfollow Rebecca S.
Share Review
Report Review

The replacement piece I needed for my old Oreck XL, fit perfectly for my vacuum. The bag holder piece had broken a few years ago and surprise, you had the part. I have had health issues and my 7 pound Oreck was a God sent tool, making it the perfect tool for deep cleaning my 3 pet household. Thank you so very, very much.

Date of experience: January 16, 2022

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
See all photos