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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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Missouri
1 review
0 helpful votes
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I needed to replace the drain valve on my pancake air compressor, and the part I received was exactly what I needed. The photo on the website was extremely helpful.

Date of experience: February 15, 2022
Louisiana
1 review
0 helpful votes
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Excellent Company!
February 17, 2022

EReplacementParts was very helpful all the way from ordering to delivery of my part. The customer service rep was extremely helpful and the part saved me lots of repair $!
I will be back!

Date of experience: February 15, 2022
Kentucky
1 review
0 helpful votes
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Its a gamble...
February 14, 2022

2 orders and received atleast one wrong item both times. I think they could do better. So I think I'll order again anytime soon.

Date of experience: February 12, 2022
Virginia
1 review
0 helpful votes
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Don't believe it when it says parts in stock
February 12, 2022

The only reason I bought parts for my Dewalt grinder is because they said it was in stock on the website. The next day I got a email saying that the parts are back ordered. Ordered my parts on October 18,2021. Received my parts in January 28,2022.

Date of experience: February 12, 2022
Virginia
1 review
0 helpful votes
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Crosswalk 650
February 13, 2022

I was very much impressed that not only did I get a replacement part for an obsolete piece of equipment, but the part's electronics were upgraded providing improved performance. Also, detailed instructions were included for a smooth installation for the modified part. The purchase saved our treadmill from a certain future in the junk yard!

Date of experience: February 12, 2022
Florida
1 review
0 helpful votes
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Awesome, quick, business
February 13, 2022

I needed a new work light for my Dewalt miter saw. I ordered the part from E replacement parts and the process went quick and smoothly.

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
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Very disapointed
February 12, 2022

I purchased a part that based on the discrption should have been the correct part when we received it unfortunately was not the correct part when I asked for a RMA I did receive it and at the same time ordered the correct part. When I went to return part with the RMA info I was told by UPS that shipping back in the same box that it was received it I would be charged over 50.00 for their cheapest rate that the company would not pay for return shipment regardless that I bought the replacement item from them. I will not ever be a return customer and warn anyone that they have a very unreasonable return policy after all they did not charge 50.00 for shipping. Unfortunately have to give one star or I can not leave a review

Date of experience: February 11, 2022
Illinois
1 review
0 helpful votes
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Great place to get parts
February 13, 2022

I've used this site half a dozen times getting parts. Every time they've come in quickly and accurately. I have no reason to look elsewhere

Date of experience: February 11, 2022
Arizona
1 review
0 helpful votes
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I moved and had packed my Nespresso in the original box and packing material. When I arrived and set it up, I had water leaking from the machine and it would not make coffee. Using the internet, I quickly found how to take off the side panels, once there I watched as I ran the machine another time and could see the water flowing out one of the high-pressure pieces. I found the piece on eReplacementParts.com and ordered it, just a hint, if they suggest some extra parts, grab them as I did until I took it apart, I was unaware there were some rubber O rings, I am glad I ordered the part as it would have worked but why not use new! I used regular shipping and still got the part in 4 days from the day of order. Presto, no need to purchase a new machine, back up and running!

Date of experience: February 11, 2022
Colorado
1 review
0 helpful votes
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2 month wait only to receive is shattered
February 10, 2022

I waited almost 2 months for the replacement slow cooker insert only to open the box to find it shattered into multiple pieces.

Date of experience: February 10, 2022
Virginia
1 review
0 helpful votes
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Great experience
February 11, 2022

Parts was as agreed and fit the chainsaw perfect. I will order from this company again in the future.

Date of experience: February 10, 2022
Washington
1 review
0 helpful votes
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Friction Wheel for Cub Cadet Snow Thrower
February 11, 2022

The friction wheel on my snow thrower wore out making the unit inoperable. This occurred during the coldest months of a Fairbanks Alaska winter. So, I needed to get the part ASAP, get the unit repaired, and put the snow thrower back in service. Ereplacementparts.com had the part in stock and did not drag their feet in getting the item shipped. This was just the type of quick service that I was needing and they did an excellent job in getting the item shipped quickly.

Date of experience: February 9, 2022
North Carolina
1 review
0 helpful votes
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Very Satisfied
February 9, 2022

Item was well described and matched to appliance serial number. Item arrive in 2 days! Item works perfectly, saving me 40 bucks for a replacent appliance. Business communicated well to my email RE shipping. A good and useful company, many thanks.

Date of experience: February 8, 2022
Ohio
1 review
0 helpful votes
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I bought O rings for a leaking kitchen faucet. The diagram helped me select the correct part and the replacement was easy. There were also writeups from people who had performed this repaired which helped me tremendously. A good experience and I will use this company again.

Date of experience: February 8, 2022
Illinois
1 review
0 helpful votes
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Part fit perfect
February 9, 2022

My part fit perfect and a great price with fast shipping. Part arrived before expected delivery date. Definitely will buy from again

Date of experience: February 8, 2022
Florida
1 review
0 helpful votes
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Excellent
February 9, 2022

Parts took a little bit to get here when they got here they were the right parts. Very high quality replacements

Date of experience: February 8, 2022
Illinois
1 review
0 helpful votes
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Awesome experience
February 7, 2022

One of the most pleasant experiences in e-commerce. Priced well and super fast shipping, had the parts within 2 days. Catalog was easy to follow and parts were made easily accessible with pictures for clarity and comparison. Will buy again, great business!

Date of experience: February 7, 2022
New York
1 review
0 helpful votes
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Easy and affordable
February 7, 2022

I've been using this site for years they have every part your tools need and the diagrams are extremely helpful

Date of experience: February 7, 2022
Utah
1 review
0 helpful votes
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Full refund
February 7, 2022

The parts were not right (to long) But I was given a full refund and it felt like they cared. I would try them again and know that they had my back.

Date of experience: February 7, 2022
Oklahoma
1 review
0 helpful votes
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Slow and broken
February 4, 2022

Order was placed on 12/31, was not shipped until 01/19. FedEX upon delivery failed to deliver due to damage. I appreciate FedEx doing their part, but there has been no communication from ereplacementparts.com regarding this. This is not the first time ordering from them and I wish there was a better alternative rather than paying almost double the price from other sites.

Date of experience: February 4, 2022

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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