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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I needed to replace the drain valve on my pancake air compressor, and the part I received was exactly what I needed. The photo on the website was extremely helpful.
EReplacementParts was very helpful all the way from ordering to delivery of my part. The customer service rep was extremely helpful and the part saved me lots of repair $!
I will be back!
2 orders and received atleast one wrong item both times. I think they could do better. So I think I'll order again anytime soon.
The only reason I bought parts for my Dewalt grinder is because they said it was in stock on the website. The next day I got a email saying that the parts are back ordered. Ordered my parts on October 18,2021. Received my parts in January 28,2022.
I was very much impressed that not only did I get a replacement part for an obsolete piece of equipment, but the part's electronics were upgraded providing improved performance. Also, detailed instructions were included for a smooth installation for the modified part. The purchase saved our treadmill from a certain future in the junk yard!
I needed a new work light for my Dewalt miter saw. I ordered the part from E replacement parts and the process went quick and smoothly.
I purchased a part that based on the discrption should have been the correct part when we received it unfortunately was not the correct part when I asked for a RMA I did receive it and at the same time ordered the correct part. When I went to return part with the RMA info I was told by UPS that shipping back in the same box that it was received it I would be charged over 50.00 for their cheapest rate that the company would not pay for return shipment regardless that I bought the replacement item from them. I will not ever be a return customer and warn anyone that they have a very unreasonable return policy after all they did not charge 50.00 for shipping. Unfortunately have to give one star or I can not leave a review
I've used this site half a dozen times getting parts. Every time they've come in quickly and accurately. I have no reason to look elsewhere
I moved and had packed my Nespresso in the original box and packing material. When I arrived and set it up, I had water leaking from the machine and it would not make coffee. Using the internet, I quickly found how to take off the side panels, once there I watched as I ran the machine another time and could see the water flowing out one of the high-pressure pieces. I found the piece on eReplacementParts.com and ordered it, just a hint, if they suggest some extra parts, grab them as I did until I took it apart, I was unaware there were some rubber O rings, I am glad I ordered the part as it would have worked but why not use new! I used regular shipping and still got the part in 4 days from the day of order. Presto, no need to purchase a new machine, back up and running!
I waited almost 2 months for the replacement slow cooker insert only to open the box to find it shattered into multiple pieces.
Parts was as agreed and fit the chainsaw perfect. I will order from this company again in the future.
The friction wheel on my snow thrower wore out making the unit inoperable. This occurred during the coldest months of a Fairbanks Alaska winter. So, I needed to get the part ASAP, get the unit repaired, and put the snow thrower back in service. Ereplacementparts.com had the part in stock and did not drag their feet in getting the item shipped. This was just the type of quick service that I was needing and they did an excellent job in getting the item shipped quickly.
Item was well described and matched to appliance serial number. Item arrive in 2 days! Item works perfectly, saving me 40 bucks for a replacent appliance. Business communicated well to my email RE shipping. A good and useful company, many thanks.
I bought O rings for a leaking kitchen faucet. The diagram helped me select the correct part and the replacement was easy. There were also writeups from people who had performed this repaired which helped me tremendously. A good experience and I will use this company again.
My part fit perfect and a great price with fast shipping. Part arrived before expected delivery date. Definitely will buy from again
One of the most pleasant experiences in e-commerce. Priced well and super fast shipping, had the parts within 2 days. Catalog was easy to follow and parts were made easily accessible with pictures for clarity and comparison. Will buy again, great business!
I've been using this site for years they have every part your tools need and the diagrams are extremely helpful
The parts were not right (to long) But I was given a full refund and it felt like they cared. I would try them again and know that they had my back.
Order was placed on 12/31, was not shipped until 01/19. FedEX upon delivery failed to deliver due to damage. I appreciate FedEx doing their part, but there has been no communication from ereplacementparts.com regarding this. This is not the first time ordering from them and I wish there was a better alternative rather than paying almost double the price from other sites.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.

