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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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The company had the best price for a simple little part for my treadmill. The thing still worked while we waited out the manufacturer locating or making up the part. Throughout the process, 3ReplacementParts kept me in the loop so I understood the delay.
I order a part and you were very slow about getting the part to me. I checked several times about when my order would be for fail. Was told that you were still waiting on vender to send to you. Which forced me to start checking elsewhere for the part. I found it Elsewhere and was guaranteed delivery in two days. My part came from Second order four days before your order was delivered to me. So I got with you about returning the part. And did so.
Hello Bill, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review. Because we get all of our parts directly from the manufacturers, we are dependent on them to get parts to us when we run out of stock. We apologize for any inconvenience.
I receive the part on time, just was I needed. I recommended your website to my friend, he called me few days ago, want to buy some tools.
Hello Ada, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I ordered my parts on 12/4. I have been given 3 different delivery dates which keep getting moved. Now expecting them on 12/20, that is if it doesn't get moved again. I don't know why I paid extra for you to ship them faster since I'm still wAiting for my parts. Also, your prices are a little high. Can't really comment further on the quality since as I mentioned, I still don't have the parts!
Hello Ron, Thank you for your review. We appreciate your feedback.We apologize that our prices are not as low as you expected. We do our best to keep our prices as low as possible, while ensuring the quality of everything we send you. Please keep in mind, we sell brand new, high quality, original manufacturer parts, usually below the manufacturer's suggested retail price (MSRP). As an added feature, we offer a one year warranty on all our parts, even though many manufacturers do not (some manufacturers warranty the same parts for as little as 90 days). We hope this helps to explain the reasoning behind our prices! In regards to the shipping time frame, we would be happy to look into this for you if you can send us a private message with your order information.
Got my part very quickly, which was great given the circumstances. However, the part had damage to the finish that probably would have been prevented if packing material was used. Foam, peanuts, paper, whatever, would have been prudent.
Hello Connor, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.
When my older snow blower cable broke right at the start of the snow season, I thought i'd have to spend hundreds of dollars on a new one. I found eReplacementsParts on line as I was desperate. I called them and was so happy to talk to a real person on the other end. Ordered the part, and it came within 3 days! Saved a ton of money. Watched a YouTube video on how to install it, and now I'm back in business again. Would I do business with them again... you bet I will!
Hello Robert, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
The best in parts for your tools; I always buy here fast to get just what I need, I highly recommend it.
Hello Victor, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I had a greenhorn break the plunger on my Milwaukee grease gun and this quickly fixed me up. I appreciate it.
Hello Garret, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Problem Solved! Love troubleshooting guide. Has helped will many orders.
I Guide all to eReplacementParts.
Hello Scott, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Correct replacement parts for the smoker smokestack that I ordered came in time. I was able to install the parts, matched perfectly.
Hello Andrew, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I had my part number which made things quite easy. I found also that the online process was easy to follow.
Hello Donald, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Have an older appliance but need to just replace a missing or broken part? This is the place to go!
Hello Melisa, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Awesome website to order replacement parts, sadly I pulled a star since their lowest level of shipping meant it would take 10 days to go from Utah to upstate NY!
Hello Rich, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. We apologize that our shipping prices are not as low as you expected. We only offer options that allow us to track packages, by using numbers generated by the shipping carriers. This helps us identify shipping progress for customers, as well as gives us information in case something were to happen to the order during transit. We try to keep our shipping prices as low as possible, but do also have to keep them at a level to help cover our shipping and handling costs. We hope this helps to explain the reasoning behind the prices!
The title says most of it. The only reason I didn't give it a 5 is that I love free shipping, had to pay here but it wasn't outrageously priced.
Hello Bruce, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. While we do our best to offer economical shipping to our customers, we do not offer free shipping. We are sorry for any inconvenience.
It was close, but was not the right size for what I needed for my band saw. It is possible that I had the wrong model of saw since mine is second hand.
Hello Noah, Thank you for your review. We are sorry to hear that the part did not fit and have sent you a private message.
Very professional people. Fast service. Great part. Fit just right. I will order all my parts from you.
Because of the break down of all the parts it was Easy to find the right part that I wanted and easy to order. Very user friendly.
Hello Richard, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Everything went very well. The seal ring fit perfectly, plus the vent went in very easily.
I will do business again with you plus highly recommend you. Thank you
Hello Shelly, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
The replacement parts fit perfect and arrived when they were supposed to. It was easy to order from the website and I was able to locate the parts needed without a hassle. I think this is the third time I have ordered replacement parts. Of course I will order from this site if I need any more replacement parts for my mowers.
Hello Helen, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Every time I've ordered from Replacementparts.com they have fit properly without any problems! And have always received them in a timely fashion too! Will definitely recommend this web site
Hello Mike, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
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Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gail, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.