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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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Missouri
1 review
0 helpful votes
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Too long to get part
January 28, 2020

I ordered in early December and finally got the part in mid January. For having 1 in stock turn around time was horrible. I will look around harder next time I need a part before I order here again!

Date of experience: January 28, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello, Thank you for your review. We are sorry to hear about your experience with us. We appreciate your feedback and would be happy to look into this for you if you can send us a message with your order details. We apologize for any inconvenience.

Florida
1 review
0 helpful votes
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Parts Order
January 29, 2020

Fast shipping good communication and the parts fit as described best place to order echo chainsaw parts

Date of experience: January 28, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Davis, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Wisconsin
1 review
0 helpful votes
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Perfect replacement part and reasonable price. Order timely filled. Nice advice over telephone. Very helpful. Thank you kindly. - JJR-

Date of experience: January 28, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello James, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Wisconsin
2 reviews
0 helpful votes
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Craftsman air compressor
January 29, 2020

Great easy to use website to find parts you cannot find anywhere else at a great price. I will be a lifetime customer from now on.

Date of experience: January 28, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Terry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Jersey
1 review
0 helpful votes
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Perfect!
January 29, 2020

I broke my 20 year old Cuisinart food processor stem piece and was worried that I would have to buy a while new appliance until I found the replacement part here. It arrived in 2 days! Just perfect.

Date of experience: January 28, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Pam, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Look nowhere else
January 28, 2020

EReplacementParts makes it quick and easy to find parts at super reasonable prices and then delivers to your door when they say.

Date of experience: January 27, 2020
Natalie D. — eReplacementParts Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Utah
1 review
0 helpful votes
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I was having a hard time finding some replacement parts for my no longer sold Elliptical exercise machine. eReplacementPart.com had just what I needed. I also notice they had many other replacement parts for various types of equipment. Great pricing, quick shipping, overall great experience doing business with them. I wouldn't hesitate doing business with them again.

Date of experience: January 27, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Brad, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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Terrific service
January 28, 2020

My order was delivered promptly. They were terrific helping me select the correct part for my cuisinart. I appreciate all the help. I would highly recommend using this site.

Date of experience: January 27, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Colleen, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
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Satisfied
January 29, 2020

Site was easy to maneuver, received much faster than I thought I would. Overall satisfied. Will use agin if need arises..

Date of experience: January 27, 2020
Georgia
1 review
0 helpful votes
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Outstanding Service
January 27, 2020

Very good product as advertised and all fits and works great. If I'll ever need to order again I will definitely order through eReplacementParts. They have great customer service and above they are truthful with fair prices across the board.

Date of experience: January 27, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Mel, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Minnesota
1 review
0 helpful votes
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Fast service
January 27, 2020

Very pleased with service. Web site user friendly very easy to find what's needed. New switch for table saw was as ordered and shipped promptly

Date of experience: January 27, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Tim, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Good service
January 26, 2020

Good place to find parts of all kinds of equipment with part's diagrams. I need parts for my old Senco nail gun so could rebuild it my self and they had it all so give them a try.

Date of experience: January 25, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Richard, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Perfect!
January 26, 2020

Exactly the right item I purchased, for the advertised price, and it showed up early. Thank you so much!

Date of experience: January 25, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Clint, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Arizona
1 review
0 helpful votes
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Slow shipping
January 26, 2020

I have ordered parts several times and paid extra for expedited shipping and no matter what it takes 7 to 12 days to arrive regardless of the extra shipping fee for fast delivery. I now have an order that I placed on 1-3-2020 that I'm still waiting for, even though your company messaged me that a couple of the items were out of stock and there would be a slight delay, but I'm getting rather impatient as this is a tool that I need for my business and needed the parts three weeks ago. I think that there may be a need for improvement in your delivery department and inventory management.

Date of experience: January 25, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Steve, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

North Carolina
1 review
0 helpful votes
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Pro Poulan
January 26, 2020

Parts always fit perfect which is a first for me! Thanks for making things a lot easier to repair at home

Date of experience: January 25, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Stephannie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Costa Rica
1 review
0 helpful votes
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Makita grinder repair
January 26, 2020

I bought a replacement -Armature With Bearing and Fan
Part #: *******-3 to repair my small grinder. As always the part arrived 100% correct and very fast - the norm for eReplacementParts. It is a very simple repair but I did watch the video provided just in case. I need to point out that the video is great but never mentions that the plastic sizing bush on the back bearing needs to be taken from the old part, it is not supplied. If somebody is following the video blindly and does not have some experience, this could end up in a dangerous disaster. Other than that, all 100% Thank you!

Date of experience: January 25, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Dewald, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Minnesota
1 review
0 helpful votes
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I got the exact parts i needed in a timely manner. Shopping on the website was also easy. Thank you for this service.

Date of experience: January 25, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Randy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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Steering parts
January 26, 2020

Was given a tractor because it had steering problems and tires were wearing. Upon further inspection it needed a steering shaft, sector gear and just about every bushing in front end, including spindles. I was amazed at the quality of the parts, and the accuracy of the diagrams made it to order the right parts the first time. Yes I will use them again.

Date of experience: January 25, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Chip, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
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I was really impressed
January 26, 2020

I ordered parts two different times for repairs for two different tools. In both cases the parts were exact replacement parts, the part delivery was really quick, the shipping costs were reasonable, and the part cost very competitive. How much better can it be?

Date of experience: January 25, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Larry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Forever
January 25, 2020

Although the part was exactly what we needed it was a very inexpensive part and the shipping was way too high. Most annoying however was it took over a month for the part to arrive.

Date of experience: January 24, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Hilary, Thank you for your review. We appreciate your feedback. We are dependent on the manufacturer to get new parts to us when we run out of stock, so we are sorry for any delays. We apologize that our shipping prices are not as low as you expected. We only offer options that allow us to track packages, by using numbers generated by the shipping carriers. This helps us identify shipping progress for customers, as well as gives us information in case something were to happen to the order during transit. We try to keep our shipping prices as low as possible, but do also have to keep them at a level to help cover our shipping and handling costs. We hope this helps to explain the reasoning behind the prices!

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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