Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
We monitor reviews for authenticity
The part I ordered did not work. When I called for an RMA I was told that they would refund the purchase price but would not refund the S/H cost ( almost equal to the cost of the part), and I would have to pay return shipping. When all was said and done, the company would get the part back (to re-sell) and I would have paid more than twice the original cost of the part.
Dr. J. D'Amato
Newark, DE
Ordered part, payed for with pay pal, transaction *******, got tracking number, received a notice that I had asked for a refund, never got the part and never asked for a refund. What happened?
Hello Jerry, Thank you for your review. We have viewed your order and have sent you a private message.
My Makita Sawsall was old and in desperate need of a new cord. It shipped quickly and fit exactly and easily.
Super service and price.
Hello Horace, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.
I have used ereplacement parts on a number of occasions, I really like the problem to solution section. Always pleased when I can fix my couple hundred dollar tools with very inexpensive parts!
Hello Jake, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.
Order from here often. Almost always have what i need. Delivery time is good as well...
Hello Terry, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.
I needed some brushes for my Makita cordless drill. This place had the parts in stock. The correct parts.
I love the exploded view diagrams. It's easy to locate and tag the parts I need.
I placed my order and the parts arrived ahead of schedule.
I recommend this place to everyone I know.
Hello Joe, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.
Havent got to use the parts yet but they look to be correct. Fast service too! Would use your company again.
Hello William, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order.
Lowes didn't have the string for my weeder. Went online to your website and found the correct string SIZE. AWESOME
Hello Louie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I needed a new carburetor for my lawnmower & called the 800 Number for assistance. The representative was very knowledgeable & patient. Helped me find the exact carburetor I needed along with a few gaskets & my lawnmower is running like new. I would undoubtedly recommend eReplacementParts to anyone in need. Completely Satisfied Customer!
Hello Jose, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Website easy to get around and find parts. Quick ship, quality of product is superb.
Have used this site many times. Same quality service each time. Good to find a trustworthy place to deal work.
Hello Joey, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I had a very hard time trying to find a replacement measuring cap/top for my blender. I did find one on ebay, but the cost was so high. I stumbled upon this website, and low and behold they had the cap fir a supeer low price. I will definitely return here to find all of my parts. This website saved me from throwing out the blender, which I happen to love.
Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Everything as advertised. My machine runs as good, probably better than new! Had some difficulty getting the fuel lines hooked correctly, but a few ITune videos and all is good!
Hello John, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I lived my food processor accidently broke the top didnt know what to do Ereplscement parts had it... im very satisfy. Way to go ereplacementparts. A d thank you very much
Hello Rosie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I bought a Napoleon Prestige Ii 450 gas grill in 2004. After 15 years, the burners had rusted with a couple big holes and the ignition switch stopped working. It was easy to find a replacement burner and ignition switch by doing a search for my grill. Once the parts were delivered, it was easy to install.
Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I purchased a couple items BOTH reached in good time and condition. Unfortunately, due to a manufacturer issue the part I ordered did not fit my machine even though I had the correct part no. And machine model and matched it up based on the manufacturer information. I was promptly refunded for the part by eReplacementParts upon providing my evidence. Good Service No hassle. Will surely not hesitate to do business with them again in the future
Hello Eric, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I ordered a replacement lid for my Breville juicer as the original was cracked. The confirmation email from the company mentions the right part number, as ordered. The package came through the US mail in bad condition and with the wrong part. I tried to call customer service for getting a return slip and have them shipped the right part. Was put on hold forever. I emailed them as suggested at *******@ereplacementparts.com but never got an answer. Next time I will look for alternative companies for solving my repair issues.
Hello Philippe, Thank you for your review. We are sorry to hear about your experience and have sent you a private message.
Great product and company. The product itself was a little late finally shipping though. But it did arrive and it was the correct thing.
Hello Lori, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. We apologize for any delays in shipping.
The tension adjustment screw on my Husqvarna chain saw cracked its casing so I ordered a replacement. Works great, easy to install.
Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.
I've ordered from this site numerous times and each time the site was easy to navigate explained each part I've ever ordered and my items were delivered in a timely manner as promised and to date my shopping and purchasing experience has been excellent and more than satisfactory.
Hello Henry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Absolutely love this place. I have ordered parts for lawn mowers, string trimmers, and chainsaws. Prices are great, shipping is fast. I would like to tell you about customer service but I have never had to call them! I am a repeat customer and will continue to be.
Hello Daniel, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


Hello James, Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and would be happy to look into this for you if you can send us a private message with your order number. We apologize for any inconvenience.