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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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Louisiana
1 review
0 helpful votes
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Good experience
March 20, 2020

Though there was some confusion at first over all I'm very pleased with the service and delivery time frame. Thanks so much. I'm sure we'll do business again

Date of experience: March 18, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Ronald, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

South Carolina
1 review
0 helpful votes
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Great Service!
March 20, 2020

The lawn mower charger I ordered was received in just a few days. It was easy to find what I needed on e
ReplacementParts website. I would not hesitate to order from them again when needed,

Date of experience: March 18, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Anita, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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The site was one of the best I've used. The parts brake down made finding what I was looking for easy. The price for the parts was the cheapest I've seen. The video library helped a lot.

Date of experience: March 18, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello John, Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Chop saw
March 18, 2020

Lost the blade bolt and washer for Makita chop saw. Found them easily on website. Quick delivery and correct parts.

Date of experience: March 18, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Dave, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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Great service
March 18, 2020

Ordering a new heater for a Nova bathroom fixture. The parts information was very exact so I would be sure to order the correct part. Arrived in mail in a few days and fit perfectly.

Date of experience: March 17, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
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Nice to know!
March 18, 2020

It's nice to know that you can get replacement parts for you "stuff" when the manufacturer doesn't have what you need. Nice job!

Date of experience: March 17, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Susan, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Hampshire
1 review
0 helpful votes
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When I needed a chuck key and a table lift crank handle for a ten-year-old Delta 14-070 drill press that the previous owner had never used, eReplacementParts had them both in stock (even though I did have to order them on two different sites that are both eReplacementParts under the hood). Both arrived in a few days, and both fit perfectly.

Date of experience: March 17, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Phil, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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Husky saw parts
March 18, 2020

Great staff and great service. Parts where correct. Saw is back on line. Thank you. Will use you in the future.

Date of experience: March 17, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello George, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Nevada
1 review
0 helpful votes
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Quick service
March 18, 2020

The air filter for my chain saw was not available locally and after doing a search on the web, I found this vendor. After typing in the model number the parts list came up, I identified the part and paid for it. Two days later it came in the mail and I installed it. I'm very satisfied with the service.

Date of experience: March 17, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Robert, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Washington
1 review
0 helpful votes
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Great Service
March 18, 2020

Wasn't sure I would have a prayer of finding a replacement part for my Dremel tool and there it was in stock at ereplacementparts! Shipped the same day, had it two days later. Installed and up and running again.

Date of experience: March 17, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Kathy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
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Easy to order. Very helpful costumer service representative. Got the right parts! Installation was easy. Timely delivery, as promised. Great company. If I will need other parts for my appliances I would gladly contact this company any time. And I would like to thanks again costumer service representative for helping me to find right replacement part parts for my refrigerator.

Date of experience: March 17, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Mark, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Kansas
1 review
0 helpful votes
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Reciprocating Saw.
March 18, 2020

I was having problems finding a special screw for my reciprocating saw and amazingly enough I found it here!
Fast delivery and just what I needed.

Date of experience: March 17, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Jersey
1 review
0 helpful votes
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I received the exact parts I ordered. The parts were shipped and delivered very fast. I was very satisfied with my first experience with eReplacementParts.

Date of experience: March 17, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Walter, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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Hedge trimmer parts
March 18, 2020

It's a great place to find parts. Website is easy to navigate. I took the model number from my hedge trimmer and it listed options for different parts.
Fair prices and quick turn around on orders.

Date of experience: March 17, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Jeff, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Arizona
1 review
0 helpful votes
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Parts didn't fit
March 16, 2020

I received parts that did not fit my machine, called customer service we confirmed that everything matched up but parts just didn't fit. They were able to refund me and all is as it was I guess.

Date of experience: March 16, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Sheena, Thank you for your review! We're glad to hear we could help you but are sorry to hear that the parts did not fit properly. We appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Had a brand new impact driver for about 4-5 years which was never used before. When I went to use it I squeezed the trigger and nothing happened. I was Not sure why it didn't work so I searched the web and came to e-replacement. There I found the possible reason it wasn't working and a instructional video on how to replace the part that is causing the problem. Very simple procedure to replace the part but the video also added some confidence that I would be able to tackle it. Also had an option to either replace the exact part or upgrade it to a newer model which is what I did. I chose the slowest shipping which took about 7 days to arrive but that was my choice. Once I received the part I took the tool apart removed the old part and reinstalled the new upgrade part within 30 minutes. Once back together again pulled the trigger and presto I had a new and upgrade tool. The knowledge they have on the item especially the common cause of certain failures and the video is outstanding. I would recommend them to anyone. I am a mechanic by trade and have worked with hand tools over 45 years but if you only use tools occasionally it will take you a little longer but be patient and you will succeed. I will definitely be back to this site.

Date of experience: March 16, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Vito, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Arizona
1 review
0 helpful votes
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Title says it all. I ordered a friction ring for my impact wrench, it shipped from 1 state away and took 7 days, was delayed 3 times. After the 2nd delay I ordered a 3 pack from Amazon and got it in two days delivered on a Sunday. It only cost me $2 more plus I got an install tool and three orings.

Date of experience: March 16, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Robert, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

Virginia
1 review
0 helpful votes
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Lawnmower parts
March 17, 2020

The parts I ordered were delivered in a timely manner and they were all exactly what I needed. The part diagram on the website was extremely helpful in getting what I needed.

Date of experience: March 16, 2020
Colorado
1 review
0 helpful votes
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Good job kids! Atta boy! Exact match! What more can I say? Time to type more characters. This is absurd

Date of experience: March 14, 2020
Natalie D. — eReplacementParts Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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Portaband parts
March 14, 2020

Found the parts I needed with ereplacement parts parts diagrahm, price was right, ordered, recieved quickly and in a few minutes I'm sawing thru some 3/8 scrap try pieces. Works as expected. What's not to like?!

Date of experience: March 14, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Alan, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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