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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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New York
1 review
0 helpful votes
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Took to long
June 24, 2020

When placing the order it seemed like the order would be shipped and received relatively quickly! I need the part for my generator which I use for my business! I to find one locally and go and pick it up! I thought with a $14 shipping fee it would have come much quicker!

Date of experience: June 23, 2020
Massachusetts
1 review
0 helpful votes
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I installed the coil and set the gap and it started on the second pull ordering was easy and the installation was simple i had the number off the old coil and typed in the number and it came right up with the picture of it and I ordered it and even with the covid delays it still came pretty quick

Date of experience: June 23, 2020
TW
1 review
0 helpful votes
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Received correct parts at a reasonable price. Ereplacementparts kept me informed of backorder delays.

Date of experience: June 22, 2020
Texas
2 reviews
0 helpful votes
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Great experience
June 23, 2020

It was easy to identify the part I needed and it was shipped right away. I couldn't be more pleased.

Date of experience: June 22, 2020
Oklahoma
2 reviews
0 helpful votes
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They have good drawings, fast service and good prices. On almost everything I have needed parts for.

Date of experience: June 22, 2020
Kentucky
1 review
0 helpful votes
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Saving the grill
June 22, 2020

I had a four year old grill with a burned out gas channel that connected the two burner tubes. It caused gas lost and flames bring in the wrong area. For under $10 (part, shipping and taxes) I was able to save buying a new grill.

Date of experience: June 22, 2020
Texas
1 review
0 helpful votes
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Parts was exact replacement for damaged part on my lawn tractor - shipped quick and at a good price. Thanks.

Date of experience: June 22, 2020
Indiana
1 review
0 helpful votes
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Very good. Initially was informed that delivery would be longer than normal, but was delivered earlier than expected. The price was very reasonable and the charger works well.

Date of experience: June 22, 2020
New York
1 review
0 helpful votes
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I ordered a compressor regulator part and was sent a 10" wheel, ordered a second regulator part and AGAIN was sent a 10" wheel, I tried to call for service but was told COVID 19 caused problems, and was hung up on, not even a chance to leave a message! I'm trying to get some kind of response for return of the wheels { which I don't need} and a refund for the parts I ordered and did not receive and no longer need. Thanks for some kind of HELP

Date of experience: June 22, 2020
Illinois
1 review
0 helpful votes
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Wrong part
June 22, 2020

The part was the wrong size for the mower I put in.it didnt have the right pieces to it either. I will just eat the cost on it.

Date of experience: June 22, 2020
Washington
1 review
0 helpful votes
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No product
June 22, 2020

When the order was placed I noticed the shipping address was wrong it had gotten changed to the same as the billing address. I no longer live at that address. I immediately emailed the error and never got a response so I emailed two more times still no response. The following Monday I tried calling you and all I got was a recording saying you weren't taking any phone calls due to covid. I did get notification that the part was delivered but it didn't come to me. I never have got any response from replacement parts so I wrote it off as a SCAM. Now if someone would contact me it would be great.

Date of experience: June 22, 2020
California
1 review
0 helpful votes
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This item took an unbelievably long to finally ship. It was 1 small item you supposedly had in stock, there is no way it should have taken that long to ship.

Date of experience: June 22, 2020
New York
1 review
0 helpful votes
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The Right Parts
June 22, 2020

Although I had to wait a couple of extra days for the part, I knew exactly where my part was. I would recommend this web site to all. They have the part@

Date of experience: June 22, 2020
Texas
1 review
0 helpful votes
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Disappointed
June 24, 2020

I was very disappointed in the arrival of the order. Also disappointed in the fact I was told one part wouldn't be in until November, then it arrived with the rest of the order. I had already ordered and received that part from another site. I had to pay to return the part that wasn't supposed to be delivered. The delivery time was extremely slow even though all parts were listed as in stock and would be delivered in three days.

Date of experience: June 22, 2020
New York
1 review
0 helpful votes
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Very easy to order. Received part within 10 days. Received what I ordered no hassles. Would definitely would use this company again

Date of experience: June 22, 2020
Minnesota
1 review
0 helpful votes
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Lawn mower parts
June 22, 2020

It took longer than I thought to receive the parts maybe because it was sent by Post Office. The pkg arrived damaged. Also, the post office was going to send it back because you did not put my address on the pkg as I had it on my order!

Date of experience: June 21, 2020
Texas
1 review
0 helpful votes
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Disappointed
June 21, 2020

Got my order in a timely manner. 1 item was missing, After numerous emails over 2 weeks, no reply. Unable to get a live person on the phone, referred me to email. No reply. Finally had to dispute credit card charge to get someones attention. The great prices and fast shipping was completely defeated by horrible customer service. Sad!

Date of experience: June 20, 2020
California
1 review
0 helpful votes
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Ordering was so easy! Received my order sooner than expected. But I ordered two and only received one. No explanation in the package and the receipt didn't show amount or price, so I don't know if I did something wrong with the order, or two weren't available. I'm waiting on my credit card bill to see if I was charged for just one or two.

Date of experience: June 20, 2020
Illinois
1 review
0 helpful votes
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Fast and accurate.
June 21, 2020

Ordering was easy because website information was clear and complete so I was certain that I was selecting the correct part. Delivery was quick.

Date of experience: June 20, 2020
Illinois
1 review
0 helpful votes
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Easy to replace. Works great. A bit pricey but worth it. Could have just wired the connection directly bypassing the reset switch but then run the risk burning up the motor. Cheaper to replace the switch than the motor.

Date of experience: June 20, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
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