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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I put my bread makers model number in an they supposably found the right part. Needless to say the part didnt fit. Very disappointing.
Nice website. Parts were easy to find. Smooth ordering process with prompt delivery time. Very pleased with the whole transaction.
I ordered a penn reel handle and it took months to arrive.
The good news is the item was delivered as described.
I was looking for replacements for an older Craftsman lawn tractor. Parts lists were hard to find and sketchy at best. But e-replacement was great in having the info I needed. Ordering was a breeze and parts arrived as ordered. Installed.
I have also used them for grill replacement parts also.
I needed a replacement gas tank called eReplacementParts, talked to a very friendly rep. She ordered my part and it in a few days. I was very pleased with the service.
I ordered a replacement head for my string trimmer on May 23. AFTER MORE THAN A MONTH I still do not have it! I have emailed customer service twice and they do not bother to get back to me. This transaction has been terrible and ereplacement parts does not appear to be interested in helping resolve the situation. Sorry I ordered from them. VERY DISAPPOINTING. A zero star rating is about right. They have my money and I do not have my part.
The parts that I ordered were the right parts that I needed! The time that it took for me to get them were a bit longer than usual but I believe that it has to do with the concerns of the pandemic. Otherwise I am overall happy with the order that was delivered to me. Thank you for your help and service!
I needed a replacement blade for my Hamilton Beach food processor. The price of the replacement blade was really fair & it shipped the next day. Highly recommend
Order replacement pressure washer handle and only receive two the three components which make up the spray gun. Still have not received any reply to my email. I have used them before for several items and always received good service hope they get back to where they were before all this craziness.
Too bad. I had good experience in the past. Latest e-mail shows less parts available than previous e-mail. They ignored my request to ship what they had. No way to talk to a person. Cancelled order after waiting over a month.
I have been trying desperately to make a return on a part that is wrong. There is no one answering phones or emails. Everything is automated and no one responds.
Ordered a part, waited two weeks no part. Emailed inquiry was told you couldn't ship part and would refund cost of part but not freight. Why not and how do get the part?
I always get the right part that was ordered I ve ordered a lot of parts from e replacement parts. Always happy
I ordered a part for my weed eater. The part I was told was on back order due to the covid-19. During the order process I was up dated by e-mail the status of my order. I wanted the part earlier but these are not the best of times.
2 of the 3 parts ordered were correct however the hub cap that was ordered was replaced with motor brushes. It is IMPOSSIBLE to make a complaint being that my order number does NOT exist by your account!
I needed a replacement battery that even the manufacturer couldn't locate but e Replacement Parts located my battery and delivered it quickly. Will go to e Replacement Parts for all my parts.
They have a excellent selection of parts for a twenty year old machine would order from them again next time I have a need to
Recently ordered riding lawnmower parts from these guys. Parts arrived quickly and fit perfectly. Will definitely be ordering from here again whenever the need arises. Thank you!
I have to say I am enthusiastic about this site. For one who rather keep and old appliance going to get full usage rather than buying new; what you offer is great... parts that you can't find anymore you have got em! Your my first stop when im looking for what I am in need of. Thanks guys awesome job!
I recently ordered a fan tip for my echo leaf blower. I paid extra for the expidited shipping and it took two months to get here anyways and when I got it it wasn't even what I ordered! What a joke never again will I order anything from here!
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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