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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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California
1 review
0 helpful votes
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Matching parts
June 26, 2020

I put my bread makers model number in an they supposably found the right part. Needless to say the part didnt fit. Very disappointing.

Date of experience: June 26, 2020
Illinois
1 review
0 helpful votes
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Toro yard vac
June 26, 2020

Nice website. Parts were easy to find. Smooth ordering process with prompt delivery time. Very pleased with the whole transaction.

Date of experience: June 26, 2020
Germany
1 review
0 helpful votes
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Pen Reel Handle
June 26, 2020

I ordered a penn reel handle and it took months to arrive.

The good news is the item was delivered as described.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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Good service
June 26, 2020

I was looking for replacements for an older Craftsman lawn tractor. Parts lists were hard to find and sketchy at best. But e-replacement was great in having the info I needed. Ordering was a breeze and parts arrived as ordered. Installed.
I have also used them for grill replacement parts also.

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
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I needed a replacement gas tank called eReplacementParts, talked to a very friendly rep. She ordered my part and it in a few days. I was very pleased with the service.

Date of experience: June 26, 2020
Missouri
1 review
1 helpful vote
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I ordered a replacement head for my string trimmer on May 23. AFTER MORE THAN A MONTH I still do not have it! I have emailed customer service twice and they do not bother to get back to me. This transaction has been terrible and ereplacement parts does not appear to be interested in helping resolve the situation. Sorry I ordered from them. VERY DISAPPOINTING. A zero star rating is about right. They have my money and I do not have my part.

Date of experience: June 25, 2020
Washington
1 review
0 helpful votes
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The parts that I ordered were the right parts that I needed! The time that it took for me to get them were a bit longer than usual but I believe that it has to do with the concerns of the pandemic. Otherwise I am overall happy with the order that was delivered to me. Thank you for your help and service!

Date of experience: June 25, 2020
California
1 review
0 helpful votes
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Quality replacement
June 26, 2020

I needed a replacement blade for my Hamilton Beach food processor. The price of the replacement blade was really fair & it shipped the next day. Highly recommend

Date of experience: June 25, 2020
Alaska
1 review
0 helpful votes
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Imcomplete order
June 26, 2020

Order replacement pressure washer handle and only receive two the three components which make up the spray gun. Still have not received any reply to my email. I have used them before for several items and always received good service hope they get back to where they were before all this craziness.

Date of experience: June 25, 2020
California
6 reviews
11 helpful votes
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Too bad. I had good experience in the past. Latest e-mail shows less parts available than previous e-mail. They ignored my request to ship what they had. No way to talk to a person. Cancelled order after waiting over a month.

Date of experience: June 25, 2020
Florida
1 review
0 helpful votes
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I have been trying desperately to make a return on a part that is wrong. There is no one answering phones or emails. Everything is automated and no one responds.

Date of experience: June 25, 2020
Oregon
1 review
0 helpful votes
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What now?
June 26, 2020

Ordered a part, waited two weeks no part. Emailed inquiry was told you couldn't ship part and would refund cost of part but not freight. Why not and how do get the part?

Date of experience: June 25, 2020
Ohio
2 reviews
0 helpful votes
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Right parts
June 26, 2020

I always get the right part that was ordered I ve ordered a lot of parts from e replacement parts. Always happy

Date of experience: June 25, 2020
Nebraska
1 review
0 helpful votes
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Customer service
June 26, 2020

I ordered a part for my weed eater. The part I was told was on back order due to the covid-19. During the order process I was up dated by e-mail the status of my order. I wanted the part earlier but these are not the best of times.

Date of experience: June 25, 2020
Alabama
1 review
0 helpful votes
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Wrong part
June 25, 2020

2 of the 3 parts ordered were correct however the hub cap that was ordered was replaced with motor brushes. It is IMPOSSIBLE to make a complaint being that my order number does NOT exist by your account!

Date of experience: June 25, 2020
Oregon
2 reviews
0 helpful votes
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Easy Peasy
June 26, 2020

I needed a replacement battery that even the manufacturer couldn't locate but e Replacement Parts located my battery and delivered it quickly. Will go to e Replacement Parts for all my parts.

Date of experience: June 25, 2020
Germany
1 review
0 helpful votes
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They have a excellent selection of parts for a twenty year old machine would order from them again next time I have a need to

Date of experience: June 25, 2020
New York
1 review
0 helpful votes
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The Best!
June 26, 2020

Recently ordered riding lawnmower parts from these guys. Parts arrived quickly and fit perfectly. Will definitely be ordering from here again whenever the need arises. Thank you!

Date of experience: June 25, 2020
Indiana
1 review
0 helpful votes
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Repair and replace
June 26, 2020

I have to say I am enthusiastic about this site. For one who rather keep and old appliance going to get full usage rather than buying new; what you offer is great... parts that you can't find anymore you have got em! Your my first stop when im looking for what I am in need of. Thanks guys awesome job!

Date of experience: June 25, 2020
Kansas
1 review
0 helpful votes
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I recently ordered a fan tip for my echo leaf blower. I paid extra for the expidited shipping and it took two months to get here anyways and when I got it it wasn't even what I ordered! What a joke never again will I order anything from here!

Date of experience: June 25, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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