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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Easy to find parts on web-site. Easy to order. Arrived ahead of time as hoped. Included all the parts I needed. All parts were the correct parts! What else can I say, I would recommend this vendor to customers who want parts as needed and on time. Cost was great.
You only sent half my order! I ordered a Dewalt clamshell for my Dewalt 1/2 inch impact driver. We're is the rest of it?
Sometimes the longer you have well built items, the more difficult it is to find the correct replacement parts. I have a Napoleon natural gas grille that needs a part once and a long while. EReplacement Parts is the first place I go to for my parts. This last purchase was an exact fit and was shipped out quickly. Thanks again for stocking older grill parts!
This works just like the one it came with. I had gotten one from amazon that was suppose to work for my coffee maker but ended up with Hot coffee everywhere! Order from here no where else! It really made a huge difference. Due to covid shipping did take forever but they did tell me that from the beginning and of course it was to be expected. Still 5* across the board.
Parts came in from when I ordered them pretty fast. Was glad to get them that quick. Thank you for the quick service.
Placed a order on May 25th 2020 said they shipped it was suppost to arrive on.the first of June never received it the there phones don't work so you have to email them they never responded emailed them three time no response
Tiny part, shipped in a. 45 cent bubble package with a weight of 10 grams. $8.00. Keep looking for a better deal.
Parts came fast and easy to get. Phone in order people very helpfull would order again if need any more parts.
The part was fine except for the poor job done in tapping the 4 bolt holes in the two mandrels. Bolts would not thread into the mounting holes without damaging the Mandrel threads so I had to re-tap the holes. Took another hour to get this done. Poor QC.
The part I ordered was crammed into a box that was too small and was broken when it arrived. Due to Covid, I cant get ahold of customer service by phone. I tried returning the part using the website but it states my order number doesn't exist. Have emailed twice 2 weeks ago and have not received a response. I placed the order 1 month ago and not only am I out 50 bucks but am stuck with a broken part I cant do anything with.
First, the website made it easy to find my part. Second, I was surprised that they had the part. Third, the price was extremely reasonable.
Fourth, checkout was accommodating.
Fifth, the shipping was rapid.
Lastly, the quality was superb.
I could never ask for anything more.
I am a new, but devout customer.
I was able to find the part I needed, very easily, from the part list and drawing. The part was well packed and arrived in good condition.
Every part i had order was the right one and on time! Great service! Good prices! And the diograms of the parts breakdown was very helpful!
Excellent company to provide original parts. I have order some parts from this company, due to the mission critical reason (for an expensive generator, engine was made by Subaru). I loved to get original parts from Subaru, not the cheap, unreliable OEM parts from China. Is it expensive? Yes. Is it take times to get it? Yes. Is it worth it? Yes. I am getting the ORIGINAL parts so my investment is not ruined and the generator is guaranty to work when I needed to provide for my family. I lived in the Louisiana, where I lived we could get a whole week without power in the last 10 years.
Expediated fee for shipping and it's been over 18 days and counting - Not happy I paid $11 for Expedited shipping and still waiting and the only updates I have is it's in transit.
It was great I could find the replacement for my rusted out part. The pricing was very reasonable. However the shipping and handling cost was unreasonable. I put the new part in my grill and it worked like new. If I find the need to buy another part I will be back. I did find on another web site the part was no longer available. Thanka!
Sent the wrong part! Would cost me more to return it than it was worth. Won't do any further business with you.
I've been using ereplacementparts.com for many years the customer service is top-notch I like the fact that I can view schematics of each product the shipping is incredibly fast
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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