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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Part I was looking for was easy to find and verify it was what I needed. Transaction, confirmation, and delivery was on time and as promised.
I have searched everywhere to find these filters and I couldn't find them. I was almost ready to buy a new vacuum. I'm so glad I found these. The price was phenomenal and the shipping was fast. 5 from me!
I order a part kit on may 2 and didn't hear from company, so i try to connect company by phone and email with no luck to contact. I wrote a email to company on june 4 to cancel order and again could not connect by phone or email. Part kit was deliver around mid june don't need, I found same part kit and was deliver in less than 10 days
I email company again around june 21 and still no contact by phone or email, a email was sent back with same link i just answer about refund. I know virus around, but still a company can have someone answer phone or emails. WORST CUSTOMER SERVICE! Part was lawnmower bracket kit
My order was being held up due to 2 parts not available. On mtd advice, i split order into 2 orders, paid another delivery charge, and received those "not availabe" parts and am still waiting for original in stock items
Water pump no packing material! Photos say it all! This day and age of online shipping and someone sends a package like this?
I have received better packed t - shirts!
I have not installed pump yet. We will see.
Easily found the part I needed and received it in a timely manner. Have used eReplacementParts several times and have been pleased each time with all aspects. Will use them in the future.
We have a weed eater that is about 30 years old. The trigger broke, but that was the only thing wrong with it. After searching in many hardware stores and tractor stores with no luck finding the exact trigger, this company actually had the one we needed so we bought two. Much cheaper than buying a new weed eater. Thank you.
Ereplacementparts.com uses Fedex SurePost to ship their orders which is the all time worst shipper and YOU the customer get to pay for it. If you expect a shipment to be delivered on time, pick another company.
I guess I ordered the wrong item. I thought I was ordering an inverters. I have a portable ice chest that is a 12 volt and I wanted to be able to plug it into a 110 outlet, instead I ordered a replacement 12 volt cord which was my fault totally but it cost way too much to return so I might as well keep it.
I have a Moen Faucet that needed repair in the master bath. The faucets were installed in 2006 and Instead of changing out both sets of faucets on the double vanity to match them together I decided to look online and found the exact part and tool from eReplacement Parts! The part that arrived from eReplacement was an actual Moen part that match perfectly with the other faucets! It saved me a lot of expense and time! Thank you eReplacement Parts! Mike S. Canton, GA
I was unable to find model numbers for my lawnmower on this or any other site (including manufacturers), so I went by picture match. Surprisingly, I got the correct spring! This is the correct choke-return spring for MTD lawnmower Model 11A-B96N729 with Briggs and Stratton Quantum 675EX engine. When the spring goes bad, the choke has to be closed manually to start the engine.
It was easy to find the part I needed for my food processor on their website. The price was reasonable, and shipping was quick.
The first time I ordered one twas fast and easy. The second time I ordered two mow balls with bearings. Sent a miss marked feeding line mow ball. There own picture showed the correct one butt no they sent something that does not look even close to the picture...
I ordered a part for one of my milwaukee tools, that i needed immediately. I chose to
Go with ereplacement parts because they promised overnight shipping (at the cost of around $30). Which I was ok with, since it was time sensitive. However, here i am on day 3, still without my product. The money was taken from my bank
Account, so that wasn't an issue. I've emailed them, and didn't get any reply. So then I called, and was placed on hold for over 20 minutes! I finally hung up because they were clearly not going to resolve my issue. I believe this company is a straight up scam, and would not recommend them to anyone! I'll be filing a claim with BBB as well. STAY CLEAR FROM EREPLACMENTPARTS.com
After being able to make repairs to tool, the parts were of no longer any use and had not been opened. But with the return policy of charging postage to mail back as well as having to pay mailing fee to receive product I would have more in mailing fees than what the parts cost.
I was sent two orders, only ordered one. Tryed to get a hold site three time, with no answer. Would not recamened this site. Very poor service!
DeWalt should have known the cord locking ring on their DW 421 was likely to fail IF the router got dropped and landed on the power cord. Well, mine got knocked over and sure enough!
EReplacement did their part in getting my order ready to ship but unfortunately, the Postal Service took 4 days to move a tiny padded mailer from Salt Lake to Phoenix. Anyway, not eReplacements fault.
I found my parts quickly and priced fairly. Had them in just a few days. The big AZ would have taken at least a few days more. I will return for any future needs.
Do Not use eparts for any repairs you will be sorry, they dont sendthe correct parts and if they charge you for postage on delivery you will not get your postage back if you have to send the parts back? There is no person to contact for returns? Horrible service!
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Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members