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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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Pennsylvania
1 review
0 helpful votes
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It took almost 3 months to get my part and when it did come, it was not the part I ordered. I will not be using this company again.

Date of experience: July 8, 2020
California
1 review
0 helpful votes
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I ordered 3 parts from these folks. Only one arrived but billed for all three parts. They are not answering their customer service phone and have not responded to at least 7 emails requesting more info on these parts. I would really like to get these baffles to repair my equipment!

Date of experience: July 8, 2020
Maine
1 review
0 helpful votes
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All pk
July 9, 2020

Ordered part for lawn mower, received it promply, fit perfect. Great service, Fast delivery. What else is there. My opinion, SUPER COMPANY. C. W.

Date of experience: July 8, 2020
Wisconsin
1 review
0 helpful votes
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EReplacement parts is my go-to site for repairing mowers, trimmers, power tools, appliances. I've saved tons of money repairing things as opposed to replacing them. The parts diagrams are excellent, and so is their customer service.

Date of experience: July 8, 2020
Rhode Island
1 review
0 helpful votes
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Outstanding Service
July 10, 2020

We needed a replacement fan and light fixture that was about 10 years old. It was for our finished basement and I dreaded installing a brand new one. Luckily we found eReplacementParts because it made the job extremely easy. The parts were so easy to find and order on the website. They communicated with us about shipping and kept us in the loop the entire time. Once the parts arrived they were exactly what we needed. Able to switch out the parts in under 15 minutes. I would highly recommend eReplacementParts to anyone.

Date of experience: July 8, 2020
Washington
2 reviews
0 helpful votes
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Replacement part
July 9, 2020

On my first part the screw hole was centered and the bolt would not go in. I was sent a replacement part and it worked great except the bolt had to be perfectly centered or it would not go in. Knowing that up front would have helped. Very good customer service.

Date of experience: July 8, 2020
New Jersey
1 review
0 helpful votes
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Shipping cost to high almost matches the cost of item ordered. Was satisfied with the quality of part I ordered.

Date of experience: July 8, 2020
District of Columbia
1 review
0 helpful votes
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Fantastic business
July 9, 2020

I got a light fixture for an older hunter ceiling fan from this company, which you cant find anywhere and the fan has been discontinued. It was very easy to install and it worked as good or better than the original. Extremely pleased. I will order any parts that I need from them. You should too.

Date of experience: July 8, 2020
Arkansas
1 review
0 helpful votes
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Dad's tools
July 9, 2020

After dad died I got all the tools in his shop. I had started too set them up in my new shop I replaced the power cord in his module 2012 makati planner then life happened and it set in the shop attic a few years till I needed one for a project. So I got it down plugged it in and the drive belt broke so back to eparts and they had the belt and in about a week it's back to running like new thanks dad and eparts.

Date of experience: July 8, 2020
Ohio
1 review
0 helpful votes
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Excellent
July 9, 2020

I received prompt and accurate service in spite of a backorder and Covid 19 delays. The backorder was filled within a couple of weeks. Thanks

Date of experience: July 8, 2020
North Carolina
2 reviews
0 helpful votes
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I dropped my 20v Dewalt saw one too many times and the casing bent and the saw was out of alignment. I found replacement parts and sure enough they had the part I needed. It came quickly and my saw is as good as new. I'll use them again for sure.

Date of experience: July 8, 2020
Washington
2 reviews
0 helpful votes
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Membership
July 7, 2020

Be very careful that you don't get signed up for a membership if you don't want that. The instructions I was given when I used the service was that I was paying for a one time service. I did not receive the email which they said they sent telling me that if I didn't decline I would be charge a monthly fee. The monthly charges came with different descriptions so I was slow in identifying the source. I feel I was taken advantage of. The response I got when I called the company was basically "too bad, so sad... sucker"

Date of experience: July 7, 2020
Washington
1 review
0 helpful votes
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Order

Order # ******* was ordered on June 22nd. As of July 7th I have not received my order. In looking at Tracking Number **************653 in fed ex, there was a delivery exception that I am confused about and cannot contact a real person to resolve the issue with fed ex or ereplacementparts. I will have to submit a fradulent charge for the amount that I have already been charged.

+

Date of experience: July 7, 2020
California
1 review
0 helpful votes
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My Ryobi had a problem. It would not lock the its in place. I thought the spring and parts could be replaced so that I can use the unit. But I could not get the inside of the grey metal shank to replace the parts. So bottom line, the parts were not useful for me. Thank you.

Date of experience: July 7, 2020
Kentucky
1 review
1 helpful vote
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Cost
July 9, 2020

Seemed very expensive for product and shipping but I guess with limited competition you free to charge higher prices. Price gouging to me

Date of experience: July 7, 2020
Illinois
1 review
0 helpful votes
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Cable for trimmer
July 9, 2020

This company is the best, always quality parts available to you I appreciate that. Always great follow-up to make sure you are satisfied you cannot ask for any better than that.

Date of experience: July 7, 2020
Texas
1 review
0 helpful votes
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Went well
July 9, 2020

I ordered a replacement outlet tube for my pressure washer. The original one was stripped. The part came on time and the directions on the website was great. It was very easy to change and I was back up and working. The total cost of the repair was a lot less than the cost of having the repair shop look at the machine.

Date of experience: July 7, 2020
Illinois
1 review
0 helpful votes
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Jet bandsaw part
July 9, 2020

The part I ordered was a direct replacement for a broken part on my saw. The part sent to me was an exact fit. The replacement part works perfectly.

My only complaint is the time it took, from the mailing label creation, to the actual mailing time, 5 days.

Date of experience: July 7, 2020
Arkansas
1 review
0 helpful votes
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Great service
July 9, 2020

I ordered 2 replacement pads for my Dewalt random orbit sander on I think a Thursday and figured the would not be shipped until Monday at the soonest and to my surprise they were shipped on Friday and I got them on Tuesday which was great as I needed them for a project and was able to complete the sanding and didn't have to wait much to do it.

Date of experience: July 7, 2020
Wisconsin
1 review
0 helpful votes
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Waiting
July 7, 2020

I have had great results in the past but this last time I have been waiting for over three weeks, not their fault they are waiting on the supplier

Date of experience: July 7, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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