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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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When my part arrived it was broken. When I attempted to do the return, I discovered that I was going to have to pay the shipping to return it. As it turned out, I would have paid a premium on a price that I could have bought locally for less money, paid shipping both ways. As it was I chose to cut my losses. If I had returned I would have paid more in shipping than the part cost!
The part I purchased was exactly the right part. I broke the original, and your site made it easy to find the exact replacement. Shipping was fast also.
Received by order in a very reasonable amount of time. And the prices were very reasonable. Will definitely use this service again for replacement parts.
I ordered parts to rebuild a couple of 6" sanders. I use these for my work and they run a lot and wear out. I used to throw them out and buy new but I have been able to find all the parts I needed to rebuild them. The website is easy to navigate, the parts we exactly what I ordered and delivered fast. I will continue to use eReplacementParts to fix my tools rather than buy new. Keep up the great work, saving me money and keeping me working. Thank you
The service was good considering the pandemic. We were told up front that shipping would be slow. It took 2 weeks to get the item. However, the bag cover is only a mess-like cover. Grass is contained but dust and dirt is not. The bag is not like the original.
I resive just 1 little gasket. That is not Wright my order. A few days ago I send you a email...
I've used eReplacement part several times. Their website is very easy to use. They have always had the parts I needed and have shipped promptly. I'm a woodworker, not a mechanic, and I really appreciate the fact that they provide instructions on how to make the repairs. Highly recommended.
The oven igniter arrived quickly. After an online video, my wife and I replaced the part and the oven was back in service. We ordered a part, received it quickly and installed it ourselves. What more can one ask?
I'm a satisfied customer.
The item I ordered is still not received and nobody could take my call at Ereplacement Part. Bad business. Could somebody let me know when my item would come?
Replacement screws were delivered promptly and at a reasonable price. I would use them again when I need more parts.
I ordered some parts for my lawn mower. The package arrived earlier than expected. Very pleased and happy with the service from start to finish. I will use this site for future needs. Thanks!
Order # *******
Part was received damaged.
EReplacementParts will not answer phone calls. Sent an email via their website asking for replacement of damaged part. I have never received a response from them.
Drive Belt Drive Belt
Part #: *******
Ships in 1 business day
Repair Instructions
My son installed the belt and tested the LM machine and said it worked fine.
I looked up my weed trimmer by model number and you still sent me the wrong primer bulb. The spark plug and air filter were correct. I should have gotten them all at the parts house since I had to go there and get the correct primer bulb. Half right is about like having half a parachute, doesn't do much good.
I emailed last week regarding returning the top that I bought. I never heard back and stuck with a top that does not work with my cuisinart.
I ordered two parts from this company. One for my older Craftsman lawn mower and one for my newer Toro lawn mower.
The belt I ordered for the Craftsman was a snap to put in. No problem at all. Quality product.
The oil filler tube I purchased for my Toro lawn mower didn't fit. It was too large where it goes into the engine, I'll have to return it.
This company has all the parts you need and you just need to make certain you order the correct ones.
MAS
I purchased a carb, for a ryobi weed trimmer, it was the wrong carb, sent it back after talking with a person on the phone supposed to have refunded my money, purchased a second carb it was the same as the first one wrong one fot that machine i also have returned that one but it looked like i was not getting a full refund. I have purchased here before. Last time i called i could not even get a person had to do everything through the computer. Hard to straighten things out when you cant talk to a person, little dissapointed with that
Quality parts for my old weedeaters fast shipping Thanks, Keep up the good work your repeat customer!
Very poor service no co tact no body to help you took money long delays. I would have purchased on Amazon if I had known! DO NOT BUY FROM HERE!
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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