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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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The parts I ordered was not available but was not told. I found the part here in town so cancelled the order. This is the first time I have had a problem with your company. I hope you fix the problem.
Ordered parts for my weed eater. Needed some assistance.The help was great. Did not wait long for part. Very happy.
I was referred by the manufacturer and easily ordered my replacement nozzle for my power washer, after some delay in stock, I received the part in perfect condition and ready to use.
I have been waiting for a response on returning a chainsaw chain the part was pictured correct but when it came it was wrong it had the correct part # on the packaging the return page doesn't give me an option for wrong part in packaging and i don't think I should have to pay to return it
My last order was missing one part, the empty bag was in the package but NO part, The worst parts of this all is you cant contact anyone to let them know about your issue, This is very frustrating when you need the part you ordered and you can't talk to someone about your problem. You need a better way for customer issues!
Easy to order the right parts online, when they showed up perfect fit, I would highly recommend this company. Thanks
I was surprised that you processed my payment on order entry, for an item that was on backorder from your supplier. Have never had anyone charge me before the item was shipped.
I received exactly what I needed and worked perfect. The best part was how fast it arrived which was days before the due date.
Thank you
Amazed how easily I was able to find the exact same part I broke the self propell control levers on my husqvarna lawnmower and received much quicker than i had expected got it installed quickly and easily mowing again before the week was up
Can't do any better than that
This is the first time I ordered from these guys and the odd part I ordered came in record time and fit perfectly the first time done in less than 5 minutes
We have ordered Bosch and Hitachi replacement parts for tools in our wood shop. I find the pricing competitive and the delivery prompt. Very satisfied!
I was at a loss with a couple products that I have and could definitely use and did not know where my charging adapters were seeing them lost track of but fortunately I was able to find the parts that I was missing. I found the adapters that I needed and I need to bring those parts back to life. I was able to do that through these replacement parts
Receiving parts, I have used your services in the past and have been well pleased with the time it took to receive the parts ordered, this time it was over a week before I received them, I realize you shipped them the same day or the day after. Due to Mr. DeJoy's reduction in the postal service it took quite a while to get them to Cincinnati.
All said and done I definitely will use your services again if needed.
Thank you
I have an old walk behind Sears mower that needed a replacement belt. Was able to find the right part quickly on the website. It was delivered on 3 days and fit perfectly. Very satisfied repeat customer!
As advertised
Photo is of the 1 that needed replacement because my grill wouldn't fire up. New regulator resolved that issue.
I purchased a part for my lawnmower and the ease of the site was great and the incredibly fast delivery was unexpected. I will definitely do business with eRepalcementParts again. Thank you.
I have ordered several times for different things and every time easy to find schematics, find the part number, order, and here within a weeks time. Just plain awesome. I will always use you.
I received it in time. The item is met all the expectations. The item is made very strong and good finish.
It was easy to find what I wanted, simple ordering process, and arrived in a timely manner, and was exactly what i ordered and it fit the way it should. Very reasonable for such a hard to find item. If only Congress worked as well! I have ordered from here several times and never had a problem.
Quality service and quality parts with fast shipping! Excellent communication and highly recommended!
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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