Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eReplacementParts

eReplacementParts

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey stargrey stargrey stargrey stargrey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
Follow Darrell U.
Unfollow Darrell U.
Share Review
Report Review

Part not available
August 20, 2020

The parts I ordered was not available but was not told. I found the part here in town so cancelled the order. This is the first time I have had a problem with your company. I hope you fix the problem.

Date of experience: August 20, 2020
Pennsylvania
1 review
0 helpful votes
Follow Judy B.
Unfollow Judy B.
Share Review
Report Review

Part needed
August 21, 2020

Ordered parts for my weed eater. Needed some assistance.The help was great. Did not wait long for part. Very happy.

Date of experience: August 20, 2020
California
1 review
0 helpful votes
Follow Julie D.
Unfollow Julie D.
Share Review
Report Review

Easy Peasy
August 21, 2020

I was referred by the manufacturer and easily ordered my replacement nozzle for my power washer, after some delay in stock, I received the part in perfect condition and ready to use.

Date of experience: August 20, 2020
Germany
2 reviews
0 helpful votes
Follow Rob W.
Unfollow Rob W.
Share Review
Report Review

I have been waiting for a response on returning a chainsaw chain the part was pictured correct but when it came it was wrong it had the correct part # on the packaging the return page doesn't give me an option for wrong part in packaging and i don't think I should have to pay to return it

Date of experience: August 20, 2020
Florida
2 reviews
0 helpful votes
Follow Marie A.
Unfollow Marie A.
Share Review
Report Review

Missing Parts
August 21, 2020

My last order was missing one part, the empty bag was in the package but NO part, The worst parts of this all is you cant contact anyone to let them know about your issue, This is very frustrating when you need the part you ordered and you can't talk to someone about your problem. You need a better way for customer issues!

Date of experience: August 20, 2020
Pennsylvania
1 review
0 helpful votes
Follow Dale W.
Unfollow Dale W.
Share Review
Report Review

Satisfied customer
August 21, 2020

Easy to order the right parts online, when they showed up perfect fit, I would highly recommend this company. Thanks

Date of experience: August 20, 2020
Alabama
1 review
0 helpful votes
Follow JOHN G.
Unfollow JOHN G.
Share Review
Report Review

EARLY INVOICING
August 20, 2020

I was surprised that you processed my payment on order entry, for an item that was on backorder from your supplier. Have never had anyone charge me before the item was shipped.

Date of experience: August 19, 2020
California
1 review
0 helpful votes
Follow Carlos H.
Unfollow Carlos H.
Share Review
Report Review

*** A W E S O M E ****
August 20, 2020

I received exactly what I needed and worked perfect. The best part was how fast it arrived which was days before the due date.
Thank you

Date of experience: August 19, 2020
Colorado
1 review
0 helpful votes
Follow Craig F.
Unfollow Craig F.
Share Review
Report Review

Quick and right
August 20, 2020

Amazed how easily I was able to find the exact same part I broke the self propell control levers on my husqvarna lawnmower and received much quicker than i had expected got it installed quickly and easily mowing again before the week was up
Can't do any better than that

Date of experience: August 19, 2020
Missouri
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

Odd part
August 20, 2020

This is the first time I ordered from these guys and the odd part I ordered came in record time and fit perfectly the first time done in less than 5 minutes

Date of experience: August 19, 2020
Georgia
1 review
0 helpful votes
Follow Ron L.
Unfollow Ron L.
Share Review
Report Review

We have ordered Bosch and Hitachi replacement parts for tools in our wood shop. I find the pricing competitive and the delivery prompt. Very satisfied!

Date of experience: August 19, 2020
Hawaii
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

At a loss
August 20, 2020

I was at a loss with a couple products that I have and could definitely use and did not know where my charging adapters were seeing them lost track of but fortunately I was able to find the parts that I was missing. I found the adapters that I needed and I need to bring those parts back to life. I was able to do that through these replacement parts

Date of experience: August 19, 2020
Ohio
1 review
0 helpful votes
Follow Charlie M.
Unfollow Charlie M.
Share Review
Report Review

Receiving parts
August 20, 2020

Receiving parts, I have used your services in the past and have been well pleased with the time it took to receive the parts ordered, this time it was over a week before I received them, I realize you shipped them the same day or the day after. Due to Mr. DeJoy's reduction in the postal service it took quite a while to get them to Cincinnati.
All said and done I definitely will use your services again if needed.
Thank you

Date of experience: August 19, 2020
Pennsylvania
1 review
0 helpful votes
Follow David Z.
Unfollow David Z.
Share Review
Report Review

Great service
August 20, 2020

I have an old walk behind Sears mower that needed a replacement belt. Was able to find the right part quickly on the website. It was delivered on 3 days and fit perfectly. Very satisfied repeat customer!

Date of experience: August 19, 2020
Pennsylvania
1 review
0 helpful votes
Follow Rodney S.
Unfollow Rodney S.
Share Review
Report Review

As advertised
Photo is of the 1 that needed replacement because my grill wouldn't fire up. New regulator resolved that issue.

Date of experience: August 18, 2020
Texas
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

I purchased a part for my lawnmower and the ease of the site was great and the incredibly fast delivery was unexpected. I will definitely do business with eRepalcementParts again. Thank you.

Date of experience: August 18, 2020
Minnesota
1 review
0 helpful votes
Follow ty j.
Unfollow ty j.
Share Review
Report Review

You guys are good
August 19, 2020

I have ordered several times for different things and every time easy to find schematics, find the part number, order, and here within a weeks time. Just plain awesome. I will always use you.

Date of experience: August 18, 2020
California
1 review
0 helpful votes
Follow Padmanabha n.
Unfollow Padmanabha n.
Share Review
Report Review

Its nice.
August 18, 2020

I received it in time. The item is met all the expectations. The item is made very strong and good finish.

Date of experience: August 18, 2020
Michigan
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

It was easy to find what I wanted, simple ordering process, and arrived in a timely manner, and was exactly what i ordered and it fit the way it should. Very reasonable for such a hard to find item. If only Congress worked as well! I have ordered from here several times and never had a problem.

Date of experience: August 18, 2020
Ohio
1 review
0 helpful votes
Follow Winton D.
Unfollow Winton D.
Share Review
Report Review

Great service
August 18, 2020

Quality service and quality parts with fast shipping! Excellent communication and highly recommended!

Date of experience: August 18, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
See all photos