Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
We monitor reviews for authenticity
No complaints here! The parts was exactly as described and the price was reasonable. I think it was delivered within 5 days.
Tried to cancel the item I ordered and was unable to do so. Web site is not easy to navagate. Phone #'s do not work. Will not use in the furture.
Part was a little late because of shipping. Spindle had a couple of update from original part that should make it last longer than original part.
Part installed was easy, just followed instructions, mower now cuts grass like a new one.
Another happy customer!
It was just very simple for me and did it all sitting at my desk chair. I have used them in the past. But this was the biggest order I ever had to do... The mower works great, nice even cut
And wife is happy too. This is the new tomorrow. Sit and order, no driving, and they deliver parts right on my porch. What a life
Ordered a few new o-rings and a gasket. The replacement parts were the proper parts and delivery was timely. Installed new parts and air tool works as it should. Thank you e-replacement.
I called to ask if ******* pump body would fit my power painter plus. She said no and gave me another number and I placed the order. When the part came it was not for my sprayer. I spent an hour trying to get my printer to print return labels. After much research on line I ordered the ******* and it does fit my power painter plus.
I have tried to order before but had to cancel because of the time it took. I waited over 2 months before I contacted them. Once I tried to cancel the order it was magically shipped the following day. MAKE SURE U KEEP THE ORDER #. I think this was the difference in getting my parts and not getting them. Good luck! I will not be using them,
I was sent the wrong part. Sent an email to try and get a replacement or a refund over two weeks ago but never got a reply. I tried to call but they are refusing phone calls currently. Will never buy from here again. Got the correct part on Amazon and with free shipping, unlike this site that charged me $7 for S&H so they could send me the wrong thing.
My 4-½" angle grinder was missing the model number and the mfg was unable to identify it without a trip to the regional service center. All I needed was the brushes after checking various models and subtypes the distinctive shape of the part I need was right there! Eureka! Eureka!
Waited over two months for parts. Had to cancel and reorder what they had so I could get something. Would not take any calls. Very poor service.
My replacement parts where shipped in a timely manner, they were good quality parts to fix my string trimmer. Will definitely use eReplacementParts in the future.
I always use eReplacement Parts for all my parts needs. It is easy to navigate the site to find what I need and they always have it and send it right away.
Bearing for older Waring blender obtained promptly at a fair price. Also obtained a plastic cap for cover. Looking forward to frozen margaritas.
I ordered replacement parts (field coil, switch, and brushes) for my Dremel 3000 from another online vendor. When a week and a half had passed and the other vendor had failed even to ship these parts that were advertised on their website as "In stock. Ships same day," I cancelled my order with them and turned to eReplacementParts.com. I ordered the parts from eReplacementParts.com early on a Monday morning and they were delivered to my mailbox three days later. That is what I call great service!
So glad I looked for the replacement part. Otherwise, I would have spent too much on a new food processor or would have had a broken machine for no reason.
Well... the part I ordered arrived in a timely matter. But it did not fit. I contacted customer service to get the correct part but I never really got a response or someone who wanted to help me. I also sent detailed photos of the chain saw. All I got was some auto form to start the process for a refund. Thought that was rather odd that you did not want to save the sale and poor customer service.
I called ereplacement about the poles because I had read a review about one order not being enough. The customer service lady said it was one set. She was wrong. It was one pole. They need to know what they are selling.
After much searching and review, I found that the best replacement part and price was with eReplacement. The quick service and delivery confirmed my decision. The weed eater now runs as well if not better than it did when it was new. This was the right part at the best price.
Easy enough to find and order the part I need. Unfortunately, it has been 15 days and I still have not received it. I know USPS has some problems, but really? 2 weeks and still nothing!
No problems. Proper part arrived promptly and was ease to install. Very pleased with part and service!
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.

