Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eReplacementParts

eReplacementParts

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey stargrey stargrey stargrey stargrey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Valerie R.
Unfollow Valerie R.
Share Review
Report Review

No complaints here! The parts was exactly as described and the price was reasonable. I think it was delivered within 5 days.

Date of experience: August 22, 2020
Michigan
1 review
0 helpful votes
Follow Steven C.
Unfollow Steven C.
Share Review
Report Review

Tried to cancel the item I ordered and was unable to do so. Web site is not easy to navagate. Phone #'s do not work. Will not use in the furture.

Date of experience: August 22, 2020
Kentucky
1 review
0 helpful votes
Follow Paul S.
Unfollow Paul S.
Share Review
Report Review

Good Part, good Price
August 23, 2020

Part was a little late because of shipping. Spindle had a couple of update from original part that should make it last longer than original part.
Part installed was easy, just followed instructions, mower now cuts grass like a new one.
Another happy customer!

Date of experience: August 22, 2020
Pennsylvania
1 review
0 helpful votes
Follow jeffrey S.
Unfollow jeffrey S.
Share Review
Report Review

It was just very simple for me and did it all sitting at my desk chair. I have used them in the past. But this was the biggest order I ever had to do... The mower works great, nice even cut
And wife is happy too. This is the new tomorrow. Sit and order, no driving, and they deliver parts right on my porch. What a life

Date of experience: August 22, 2020
Kentucky
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

Brad nailer parts
August 22, 2020

Ordered a few new o-rings and a gasket. The replacement parts were the proper parts and delivery was timely. Installed new parts and air tool works as it should. Thank you e-replacement.

Date of experience: August 22, 2020
Arkansas
1 review
0 helpful votes
Follow jim e.
Unfollow jim e.
Share Review
Report Review

Agent gave wrong info.
August 22, 2020

I called to ask if ******* pump body would fit my power painter plus. She said no and gave me another number and I placed the order. When the part came it was not for my sprayer. I spent an hour trying to get my printer to print return labels. After much research on line I ordered the ******* and it does fit my power painter plus.

Date of experience: August 22, 2020
South Carolina
1 review
1 helpful vote
Follow Kregg S.
Unfollow Kregg S.
Share Review
Report Review

I have tried to order before but had to cancel because of the time it took. I waited over 2 months before I contacted them. Once I tried to cancel the order it was magically shipped the following day. MAKE SURE U KEEP THE ORDER #. I think this was the difference in getting my parts and not getting them. Good luck! I will not be using them,

Date of experience: August 22, 2020
Illinois
1 review
0 helpful votes
Follow Kody N.
Unfollow Kody N.
Share Review
Report Review

Sent the wrong part.
August 22, 2020

I was sent the wrong part. Sent an email to try and get a replacement or a refund over two weeks ago but never got a reply. I tried to call but they are refusing phone calls currently. Will never buy from here again. Got the correct part on Amazon and with free shipping, unlike this site that charged me $7 for S&H so they could send me the wrong thing.

Date of experience: August 22, 2020
California
1 review
0 helpful votes
Follow Matt M.
Unfollow Matt M.
Share Review
Report Review

My 4-½" angle grinder was missing the model number and the mfg was unable to identify it without a trip to the regional service center. All I needed was the brushes after checking various models and subtypes the distinctive shape of the part I need was right there! Eureka! Eureka!

Date of experience: August 22, 2020
Kansas
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Bad service
August 22, 2020

Waited over two months for parts. Had to cancel and reorder what they had so I could get something. Would not take any calls. Very poor service.

Date of experience: August 22, 2020
Pennsylvania
1 review
0 helpful votes
Follow S H.
Unfollow S H.
Share Review
Report Review

Satisfied customer
August 22, 2020

My replacement parts where shipped in a timely manner, they were good quality parts to fix my string trimmer. Will definitely use eReplacementParts in the future.

Date of experience: August 22, 2020
South Carolina
1 review
0 helpful votes
Follow Jack W.
Unfollow Jack W.
Share Review
Report Review

Great service
August 22, 2020

I always use eReplacement Parts for all my parts needs. It is easy to navigate the site to find what I need and they always have it and send it right away.

Date of experience: August 22, 2020
New Mexico
1 review
0 helpful votes
Follow Charles H.
Unfollow Charles H.
Share Review
Report Review

Blender Repair
August 23, 2020

Bearing for older Waring blender obtained promptly at a fair price. Also obtained a plastic cap for cover. Looking forward to frozen margaritas.

Date of experience: August 21, 2020
Rhode Island
3 reviews
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Couldn't be happier
August 22, 2020

I ordered replacement parts (field coil, switch, and brushes) for my Dremel 3000 from another online vendor. When a week and a half had passed and the other vendor had failed even to ship these parts that were advertised on their website as "In stock. Ships same day," I cancelled my order with them and turned to eReplacementParts.com. I ordered the parts from eReplacementParts.com early on a Monday morning and they were delivered to my mailbox three days later. That is what I call great service!

Date of experience: August 21, 2020
Florida
1 review
0 helpful votes
Follow Natalie T.
Unfollow Natalie T.
Share Review
Report Review

Perfect solution
August 22, 2020

So glad I looked for the replacement part. Otherwise, I would have spent too much on a new food processor or would have had a broken machine for no reason.

Date of experience: August 21, 2020
Florida
1 review
0 helpful votes
Follow Joe C.
Unfollow Joe C.
Share Review
Report Review

Wrong Part
August 21, 2020

Well... the part I ordered arrived in a timely matter. But it did not fit. I contacted customer service to get the correct part but I never really got a response or someone who wanted to help me. I also sent detailed photos of the chain saw. All I got was some auto form to start the process for a refund. Thought that was rather odd that you did not want to save the sale and poor customer service.

Date of experience: August 21, 2020
Texas
1 review
0 helpful votes
Follow Gail N.
Unfollow Gail N.
Share Review
Report Review

Replacement tent poles
August 22, 2020

I called ereplacement about the poles because I had read a review about one order not being enough. The customer service lady said it was one set. She was wrong. It was one pole. They need to know what they are selling.

Date of experience: August 21, 2020
Georgia
1 review
0 helpful votes
Follow Mark L.
Unfollow Mark L.
Share Review
Report Review

Weed eater parts
August 22, 2020

After much searching and review, I found that the best replacement part and price was with eReplacement. The quick service and delivery confirmed my decision. The weed eater now runs as well if not better than it did when it was new. This was the right part at the best price.

Date of experience: August 21, 2020
Florida
1 review
0 helpful votes
Follow Jim P.
Unfollow Jim P.
Share Review
Report Review

Easy enough to find and order the part I need. Unfortunately, it has been 15 days and I still have not received it. I know USPS has some problems, but really? 2 weeks and still nothing!

Date of experience: August 20, 2020
New York
1 review
0 helpful votes
Follow Charles A.
Unfollow Charles A.
Share Review
Report Review

No problems. Proper part arrived promptly and was ease to install. Very pleased with part and service!

Date of experience: August 20, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
See all photos