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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I guess I am spoiled by some companies being able to receive an order one day and deliver the next. It was easy for me to identify and order the part I needed for an older gasoline powered edger that I did not have the model number for. The part arrived on the 2 week schedule as promised and it was a perfect fit. I will deal with this company again.
It was extremely easy to find the part I needed for my table saw. Click on the drawings and I am able to recognize my replacement part. No hassles, easy ordering process. No guess work as to what the part number is. Thank you,
Order was cancelled prior to shipment. Return department will not confirm credit for original shipping freight along with repair parts and I am having trouble getting a RMO.
Part was exactly what I needed. Great communication from ereplacements about arrival time. Will order from them in the future if needed.
Right parts fast dlivery pertect combo. The website is easy to use and locate parts. Prices are very fair.
Great company. Product took a little longer to come than expected. But I understood why, so no problem there. Talked to customer service they responded promptly and resolved my issue quickly and I'm greatly satisfied. I have my product and love it
Ordered parts for my Porter Cable nail gun. They shipped fast and arrived on time. Website has great information about symptoms and what parts to order. Saved a lot of money not having to replace the whole tool.
Ordered 7/27, got 9/14. I'm not mad about it because my Dewalt sawzall had been out of commission for a year at that point, so I didn't need it, but imagine my frustration if I depended on it. It was just a spring and a ball bearing, and if they were out of stock, they should have said so. Battery op tools are convenient, but always have old standby plug in Milwaukee tools to get it done. Anyway, the parts were right, my convenience tool is back; I would use eR again... if I wasn't in a hurry.
Each and every time I have needed a part to keep my yard and landscape looking beautiful and maintained I have been able to get parts from you in a quick and timely manner.
Still awaiting delivery of tent replacement top since second week of August. Please send update. Thx
Easy to order, decent shipping cost and timeline. Have done business with this company before and will continue to check their stock first. So happy to find this particular part for a 35 year old product.
EReplacements supplied the part that my coffee maker was missing even faster than they said they would. I would definitely order from them again.
Ordered a cable for my walk behind mower. Saw the cable cheaper on other websites but I know that with these guys I am getting the right part and it is coming to me.
My food processor has been discontinued by Cuisinart and the replacement part I needed was out of stock. I was happy that eReplacementParts was able to supply the part. It took a bit of time, but it finally came.
Ordered a replacement part for my wire nailer expecting it to be a drawn out process especially because the it being 2020. Totally passed my expectations product was what I ordered at a great price and timely in its delivery. I'll have to keep this company on file should I need to order replacement parts for any of my other tools
Emplacements was only place I could find filters for my Tanaka weedeAter. Great service great site great prices
I was sent the wrong part. I have the confirmation email stating the correct part that I ordered. I ordered a lid for the bowl for our food processor. I was sent the bowl - not the lid. So I tried to call the customer service number and was told that they are not helping people over the phone. So I sent an email to the address listed on their website describing the problem and it has been over a week and no response. I understand that covid 19 has restricted response times but they took my money pretty fast and are not providing any support. I work in retail as a manager of a large store and we too are affected by this pandemic. We do however, provide support and respond to customer issues in a very timely manner.
I am an very unhappy customer.
Although ir took a while to get here, it was easy to install and works fine. The website warned about COVID-related delays, so we were not surprised.
This company always seems to have the parts I need. I have found that it is difficult to find some parts, especially for older equipment. EReplacement is an excellent place to shop for those hard to find parts.
Flawless order went well. Thankyou for the fast result to the part i needed. Worked just fine on the compressor i repaired
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Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members