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Equipmentfacts is an American company that gives auctioneers a simple, cost-effective platform for simulcasting live, on-site equipment auctions to an international audience of bidders. Backed by Machinery Trader, TractorHouse, Truck Paper, and other leading marketplaces, the Equipmentfacts online auction solution offers an industry-specific bidding system that reaches customers actively seeking to bid online for new and used heavy machinery, agricultural equipment, trucks, trailers, attachments, and similar assets.
How Equipmentfacts Works
Auction listings appear on the Equipmentfacts.com website with photos, specifications, descriptions, and videos. The searchable, user-friendly site lets potential bidders contact sellers via phone, email, video chat, and popular apps such as WhatsApp and Facebook Messenger. Equipmentfacts staff will handle many of the most time-consuming aspects of bidder management on auction day, including uploading the sales day catalog, managing bidder registra...
The company generally enjoys a positive reputation for its user-friendly online auction platform and efficient customer service, with many customers expressing satisfaction with their bidding experiences and prompt assistance when issues arise. However, several concerns have emerged, including frustrations with bid discrepancies, lack of acknowledgment for pre-bids, and occasional technical difficulties that hinder the bidding process. Customers also noted issues with communication and billing accuracy, particularly regarding buyer premiums. Overall, while the company demonstrates strengths in customer support and auction execution, addressing these recurring concerns could enhance overall customer satisfaction.
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I AGREE THAT AN AUCTION SHOULD NOT HAVE TO GIVE THE MANS EQUIPMENT AWAY WITH LOW DOLLER AMOUNT BIDDING BEING DONE ON AN ITEM. BUT EQUIPMENT PRICES HAVE DROPPED TO 2008-2011 PRICES.
IT IS A WAST OF MY TIME TO WATCH AN AUCTION THAT RESULTS IN NO SALE BECAUSE THE MINIMUM HAS NOT BEEN MET. EVEN WHEN THE BIDS WERE FAIR FOR 2024 VALUES.
I liked everything about the sale especially the live video of what was selling and the Auctioneers were very good and could really understand them.
Thanks for the feedback Donald!
Was a good experience. No interruption in service. A little tough listening with 2 rings going but was a good visual experience
Thanks for the feedback, Butch!
What can I say other than it was easy to bid on line. I did have one question regarding the terms and conditions. Bidding on a Saturday on a Holiday weekend being able to make payment at the conclusion of the auction is difficult unless you are there in person. The gentleman that I spoke to was very helpful and very courteous.
Thank you J.
Glad they were able to help you!
Polk Labor Day auction. The auctioneer didn't sell in order as it was listed on the sale bill. And skipped a bunch of lots that I thought he was going back but after it was over I looked and they had be sold. Either sell everything in lot order as listed or don't mess with doing it. Missed two tractors because of the skipping that I'm pretty sure wasn't sold on the live feed. Why post them and they not sell them online
Dear Brent,
Thanks for the feedback! Things can change quickly on auction day, sometimes not all items are end up being sold online though.
It was an overall good experience. Easy to use and register. A little shot on description of the auction items and how and when you can pickup the items when you bid off site.
We appreciate the feedback, Roger!
Went great. Was a new experience for me. Was very satisfied on the whole sale with listening to the actual bidding g process.
Fantastic! Thank you for the review Joshua.
Bidding was easy and fast, easy to navigate the account setup. Once logged in no need to keep reentering passwords. Got the items I was interested in.
Thanks Justin! Glad you enjoyed your experience with our site.
2nd email. Also I asked about the floor and stringers. Front stringer bent, floor moves—obviously hit something. Not saying I would not have bought trailer, but feel at the least he didn't try to look very much or wasn't totally honest
Thanks for the feedback, Deborah! The seller has been notified of your concerns.
Internet and sound went in and out from the location. I had to bid without any auctioneer sound so i was nervous. I did get the item i was looking for so it worked out.
Thanks for the feedback, Jeff! We'll let the seller know.
So very good bid here and take my item and good price today, i'll go for more
Dear Yoe, Thank you for your feedback!
No problem, they accepted my max bid quickly, might have gotten cheaper if in person
Thank you for the feedback Mark.
Auctioneer ended the auction to soon. Did not take my last bid.
Rudy thank you for the feedback. When the auctions are getting down to the wire, placing a max bid (the most you are will to pay) will help avoid the auctioneer calling sold before you have a chance to get your bid in.
All went well. I had no questions. Bidding and registration were easy.
Glad it all went smooth for you Susan. Thank you for the review.
All good except on the day of the auction the website was not working properly so I could not change my prebid or bid on the item.
Thanks for the feedback Jerry!
Each auctioneer is different, but I didn't like my first experience because they didn't bid each item separately, they allowed people to take all the items for the same price when there were multiple items, so it made it hard to get an item of interest. Some auctions take all day long, like 8am to 6:30pm, it just depends on the size of the auction.
Thanks for feedback, Matt!
I had a problem with my account, so I called in. The guy was very helpful and knowledgeable, had the problem fixed in no time.
Thank you Jerry. Glad you were happy with our customer service response.
Pre-bid isn't what they say. We put in a pre-bid which was supposed to go up in $100 increments until it reach our high bid. They started the bid at our high number.
Dear Stan,
There was a pre-bid for the item by another bidder for $3,300. You enter a pre-bid of $3,500. The auctioneer started the live auction at the next increment of $3,400 which was the covered by your $3,500 pre-bid. There were no other bids, so the item closed at $3,400.
If you have any other questions, please let us know.
Regards,
Kelly
Work very well, no problems at all. Would use it again. Thanks Scott.
Glad you had a great experience Scott.
Haven't heard anything yet on what I bought
Would kind of like to go get it
Jacob, please check you spam/junk folder to make sure the invoice did not go in there. If you have not received an invoice, please reach out to Michael Wegener Implement Inc, at 402-923-1160 to let them know.


Thanks for the feedback Donald.