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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Repeat customer
Take a long time to get the my order
Quick turn around on delivery
Nice website--easy to use
AMazed at the quick shipment and delivery of shirts. Perfect for under baseball jerseys on cool nights and amazing price. Will return as a customer.
Would recommend great to do business with
Shipping was fast, material is of great quality. Overall great experience! Holds htv well!
Overall experience was good.
Great prices, high quality products.
Good price fast service
Very awesome shipping speed and overall experience!
Nice case
Happy with the product
I coach my sons tball team and we always get our gear at epic sports. It's easy and the price is right.
Very good, though shipping costs were high for an envelope of t shirts
Great prices, with great shipping charges
Good products at a good price
Great selection, prices are good, but shipping is expensive! Also, sizing guides are a bit off. Wish they were more specific for child vs youth vs adult.
Did not care for the shirts. Couldn't tell from the picture that the sleeves were mesh. Customer wouldn't accept so I had to order a different shirt and start over.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

