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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I purchased these to have embroidered for my kids and they were delivered quick.
Ordered some wristbands for my travel softball team. Needed a few different versions and they had them. Best price I could find for them too. Happy with my experience.
I have been using EpicSports.com for a few years and I have not once had an issue with them. I purchase for myself and for clients and always have a great experience!
Made a large order of basketball jerseys. Very pleased with the cost and the final product
Great I did receive my order and was pleased with service and product
The shirts I ordered were very nice. My great granddaughter wears some of them in gym classes. Then she wears some to town. She loves them.
Fast shipping. Product matched description! Our baseball team ordered pants and my son's were too big so I ordered him a smaller size and got them fairly quickly!
Easy to order and find the correct size for the goals we had. Install was easy and the velcro rolls work great.
Product was great but it shouldn't take a week and a half to get one blank hoodie.
Excellent Transaction. Excellent product.
Fast Delivery.
It was a good process. Easy to order. Thank you very much for the easy to order process
My order was accurate and prompt. No issues with sizing, product quality, or delivery. Will be ordering again sooner than later.
Everything went smooth. The quality is great! They were for my daughter, but she likes them with a little bit more of a fit.
No problem ordering, everything came quick... the shirts are nice
I ordered a 2XL sweater from Epic Sports and when it arrived I tried it on and couldn't even get it buttoned. I tried to get in touch with customer service but they don't have phone CS, only chat. I tried to use the chat and got the run around. I emailed someone named Erica and she told me to use a yard stick and measure 1 inch below the arm pit and take a picture. I did so and sent it to her and she emailed me back that she didn't get the picture. I repeated the process and she emailed back that the picture had to include the label. I did so and have heard nothing back.
I think this web site is a rip off and would recommened you stay clear, of it.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

