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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It was fine. The hats were a little faded but they will do.
Excellent experience. I will definitely shop at Epic Sports again.
Great products, fast shipping, great prices.
Good
The wait time to get customer service is too long. My wait times were close to 30 minutes on the phone. This has to improve. It might deter me from ordering from Epic sports again.
Really good quality only suggest is list if the shorts have pockets or not. Other then that Im highly satisfied with my things and will order from them again in the near feature
I heard about EpicSports from another softball parent. I went on line to check them out and ordered four pair of softball socks and a score book. Time of delivery was the day after our second game. I could do without both but wanted to be able to start at the beginning and not have to play catch up. I was worried about the quality of the socks being the price they were. Well much to my great surprise we received the order the day before our first game and the socks to be of good sturdy quality! I will check them out when needing any other softball equipment and recommend to others. I DO NOT even like ordering on line either!
Everything was perfect - from ordering to delivery. Great selection at the lowest prices. Highly recommend!
Great selection on everything that I needed for the season and Great results on quality also shipping was fast.
Quick and easy!
The company the service was great, but the delivery fees are to high
Perfect size. Needed the display glove for a wreath.
It was great being it was my first time ordering thru this company.
This was my first time shopping with you guys and my overall experience was great. I will be buying more stuff from you guys. Thank You!
Great Experience every time!
Everyone was great
Second time to order from Epic and have great experience both times. Got best prices for team socks and fast shipping.
N/a
The product was just as advertised and arrived on time. I would order from Epic again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

