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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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We loved them
Like that all I need on one site!
The cap I ordered never arrived.
Gene Egglestom
*******@smileswinks.com
469 Beeler Blvd.
Hamilton, Ohio *******
Easy website to navigate, prices were considerably less than other websites. Shipping was super quick! Will definitely order again from Epic Sports!
This makes outfitting teams affordable! THANK YOU!
Shopping is made simple here!
I love my shirt but you guys forgot 1I ordered 2
I am basing this off a last order I made. I am a returning customer and have not had this issue before. Customer Service wasn't great, they were not rude however they did not offer any solution to when I emailed them about my problem. One lady tried to help but it didn't work out. Other couldn't offer any either. No apologies or concerns from them. I do have another email pending about the second issue and I have not heard back yet. This is the short story.
Pretty good transaction. The shipping was ok the merchandise was a bit misleading where I thought I was ordering a mock turtleneck compression shirt but it turned out to be a routine crew neck, was kinda disappointed but it was cool. I did like the cap that I also ordered.
Nice product nice price. Thanks
Epic Sports always has the best selection of styles and prices.
Great customer service and easy ordering!
Service was excellent and customer service was great
The jerseys i bought were just perfect and fit well and are great Quality for what i paid. I will be coming back in the future more purchase.
Have ordered from Epic sports before. Their prices are unbeatable, shipping is prompt.
I ordered some wicking shirts, their as good or better than brand name, for a ΒΌ of the price.
Items have arrived long before the estimated date.
Will definitely shop again.
Great Service
The hats were great! Really high quality, and a real nice fit.
Every thing great. Very nice products
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

