Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great service. Changed my order
A day later with no hassle.
The hat itself is beyond awesome! I love the style and the colors! But I do not like the font, or how they spaced the letters so far apart. I feel like I should have seen a preview of what I wanted because I just spent a lot of money, and I personally will not wear the hat now. I know that you can not return the order because it is personalized. But I think the website should offer to fix the problem. If they did, they would get a lot more business. Fix the problem. Make people happy.
Everything went smoothly, so this initial experience with the site was good. The site is not as slick as other sites, but it delivered the exact product I needed at the best price I could find from what seemed like a trustworthy site.
Awesome service made sure I was mailing it to the right address because Im playing ball in Ohio but from Florida.
Quick easy and convenient.
Always happy to do businesses. Good quality, great price
I would have preferred package this shirts in groups. Overall grade order
Fast delivery great product
Jut what I wanted
Thanks for shipping it correctly! Great price and great products. All the softball baseball products are awesome!
Bought my item from Epic Sports because it was less expensive than Amazon for the exact same item. Got my product faster than expected and referred a friend to buy her item from them as well.
I ordered two pair of baseball pants and they are too big. How do I go about exchanging them for a smaller size?
Easy site to use. Found what I was looking for. First time shopping here and will again.
These shirts are awesome. They actually work well under the toughest conditions. I wear the shirts during the most extreme part of the day and they feel great!
Great overall experience. Timely shipping and excellent quality on closeout jerseys.
Wasn't sure about product quality or shipping at first, but order came early and shirts and socks are nicer than expected!
Fast delivery great price
Good productive
The website was easy to navigate, my items arrived promptly and were in good condition.
Found exactly what I was looking for good price and fast service thank you
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

