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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good quality football pants.
Really like the shirt, will be ordering more very soon... Great price & shipping was very fast! Thank You...
I wish there was faster shipping options.
My order was exactly what I wanted! The shirts came in a timely manner. Everything was exactly how what the company said it would be.
The product was just as expected. My order was held up for clarification of payer source as I have a business name and personal name. I understand and that actually happens on occasion. The problem is you email out notifications that there is a problem AFTER you close for business, and then robocall an hour BEFORE you open for business. Then when I did call and get it fixed the representative did not push the right buttons, so right after I hung up I received more notifications AFTER you closed so I can't fix it. I finally got through late the next day. Which was the day it was supposed to have arrived. They could not put a fast shipment on the product even though it was your error and both of my daughters ball teams had to go without their matching socks for the first game. They only play 6 weeks, so that is a big percentage of the games. I paid for 3 day shipping and received them in exactly a week from ordering. I talked to customer service who did not care at all and stated multiple times there is nothing they could do. When asking to talk to a supervisor, I received flack and then was on hold for 45 minutes before giving up. THe product was good, but the service left a lot to be desired.
Been looking for this bat everywhere, thank you.
Inexpensive and efficient.
Would like s better price for bulk
Always great coustumer service
My overall experience was very good
Great product at great prices. Received my shipment very quickly.
Great job on custom jerseys and shirt merchandice orders, easy ordering and fast shipping thankyou!
I love the quality of the shirts and the shipping was so fast! Definitely will order again!
You guys are great! Thank you.
Umpire shows were EE wide but right shoe is too narrow and pinches so bad I can't tolerate wearing it - left shoe fine? Going to cobbler shoe repair to see what he can do - very disappoint!ed
Very easy and good price.
Can't beat the prices and the site is very user friendly!
The shopping experience was great. I would like to see if you can give me a bulk order price as I would be doing this on a regular basis. I have few other franchisee's looking for this product as well.
Also, if I could get some waiver on the shipping price it will be great.
Easy ordering and crazy fast delivery. I actually ordered the same shorts/socks for my NFL play60 flag team that had ordered last season. They could have even worse last years. Great quality for such an inexpensive product. PM glad they're around.
Great price for products.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

