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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
276
quality
261
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CRYSTAL A.
0 reviews
0 helpful votes
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Good quality football pants
May 21, 2018

Good quality football pants.

Date of experience: May 21, 2018
GROVER S.
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Really like the shirt, will be ordering more very soon... Great price & shipping was very fast! Thank You...

Date of experience: May 21, 2018
TONYA B.
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I wish there was faster shipping options
May 21, 2018

I wish there was faster shipping options.

Date of experience: May 21, 2018
Texas
1 review
0 helpful votes
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Great Deal!
May 21, 2018

My order was exactly what I wanted! The shirts came in a timely manner. Everything was exactly how what the company said it would be.

Date of experience: May 21, 2018
Jeremy S.
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The product was just as expected
May 21, 2018

The product was just as expected. My order was held up for clarification of payer source as I have a business name and personal name. I understand and that actually happens on occasion. The problem is you email out notifications that there is a problem AFTER you close for business, and then robocall an hour BEFORE you open for business. Then when I did call and get it fixed the representative did not push the right buttons, so right after I hung up I received more notifications AFTER you closed so I can't fix it. I finally got through late the next day. Which was the day it was supposed to have arrived. They could not put a fast shipment on the product even though it was your error and both of my daughters ball teams had to go without their matching socks for the first game. They only play 6 weeks, so that is a big percentage of the games. I paid for 3 day shipping and received them in exactly a week from ordering. I talked to customer service who did not care at all and stated multiple times there is nothing they could do. When asking to talk to a supervisor, I received flack and then was on hold for 45 minutes before giving up. THe product was good, but the service left a lot to be desired.

Date of experience: May 21, 2018
MARQUE B.
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Been looking for this bat everywhere, thank you.

Date of experience: May 21, 2018
RACHEL S.
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Inexpensive and efficient
May 21, 2018

Inexpensive and efficient.

Date of experience: May 21, 2018
melinda s.
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Would like s better price for bulk
May 21, 2018

Would like s better price for bulk

Date of experience: May 21, 2018
JUAN M.
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Always great coustumer service
May 21, 2018

Always great coustumer service

Date of experience: May 21, 2018
MICHAEL J.
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My overall experience was very good
May 21, 2018

My overall experience was very good

Date of experience: May 21, 2018
Sandy M.
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Great product at great prices
May 21, 2018

Great product at great prices. Received my shipment very quickly.

Date of experience: May 21, 2018
California
1 review
1 helpful vote
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Custom orders
May 21, 2018

Great job on custom jerseys and shirt merchandice orders, easy ordering and fast shipping thankyou!

Date of experience: May 21, 2018
W V.
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I love the quality of the shirts and the shipping was so fast! Definitely will order again!

Date of experience: May 21, 2018
Ho Y.
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You guys are great!
May 21, 2018

You guys are great! Thank you.

Date of experience: May 21, 2018
JAMES D.
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Umpire shows were EE wide but right shoe is too narrow and pinches so bad I can't tolerate wearing it - left shoe fine? Going to cobbler shoe repair to see what he can do - very disappoint!ed

Date of experience: May 21, 2018
Bruce B.
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Very easy and good price
May 21, 2018

Very easy and good price.

Date of experience: May 21, 2018
Elizabeth S.
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Can't beat the prices and the site is very user friendly!

Date of experience: May 21, 2018
Sathya N.
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The shopping experience was great
May 21, 2018

The shopping experience was great. I would like to see if you can give me a bulk order price as I would be doing this on a regular basis. I have few other franchisee's looking for this product as well.

Also, if I could get some waiver on the shipping price it will be great.

Date of experience: May 21, 2018
Jamie W.
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Easy ordering and crazy fast delivery
May 21, 2018

Easy ordering and crazy fast delivery. I actually ordered the same shorts/socks for my NFL play60 flag team that had ordered last season. They could have even worse last years. Great quality for such an inexpensive product. PM glad they're around.

Date of experience: May 21, 2018
SHELLEY B.
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Great price for products
May 21, 2018

Great price for products.

Date of experience: May 21, 2018