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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Thanks! Great prices!
Good stuff
Great customer service, love dealing with Epic Sports.
A
Excellent Quality and Great delivery
Great Price, beat Amazon by about $30.00.
They had a real serious problem answering the phone on a call back and placing me on hold. Total 5 calls two hours of wait time and never a call back, even after a request.
Happy with the product but i wish you offered a less expensive shipping option, I know for a fact that there is a less expensive option.
You guys are awesome. Delivers ahead of ETA. Nicely packaged. No issues at all. Thank you so much! I will be ordering again soon
Your web site is a little confusing so I had to give that a 4. Everything else was a definite 5
I received my order very quick and the extra pair of baseball pants for my traveling baseball kid will be so nice to have!
I always get a good product at a good price with quick delivery from Epic Sports. They are one of my "go to" suppliers.
Material is great and received it on time, so far have not been disappointed in all my orders. One minor thing is it would be nice if some items had a bit more description about the product such as pants and shirts
I like the prices and the way you display the items
Delivered on time and as ordered.
It was fine, it took a bit longer than i wanted but i got it in less than 2 weeks
My order came quickly, but when I looked at their web site unable to get to there return policy. And if I found out then how costly it was I would never have ordered.It cost me 16 dollars to return it and then charged me two separate fees on each blouse costing another 24 dollars, so 40 dollars off a 83 dollar order, so my advice don't order from them. You are not saving money if you have to return.
Great prices, great product selection, but shipping takes a lot longer than most other websites
VERY disappointed with the customer service my past two experiences using epic sports. Last order came 4weeks late and now current order is a week behind delivery date. Called today, spoke with someone over the phone and explained the time sensitive issue with current order, was told I would receive a phone call in the afternoon (12 or 1), no call back. Made it very clear the time sensitivity of my current order and nothing was done to make changes. Called back after never receiving the phone call in the afternoon and when asked to speak with a supervisor, was told that the supervisor had left for the day (Time 1355). EXTREMELY disappointed and instead of recommending epic sports like I had been after my first two orders I will now steer people clear.
The quality is very good for the price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members