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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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My experience has been ok. But not all the guys on my football team feel the same way. Your customers service department needs help.
Good product, good service.
You were out of a youth size football jersey I wanted. I called and the rep told me I would have to wait 3 months til football season. I was ordering 50+ jerseys for flag football. He was no help at all. Luckly I figured out an equal in the adult size. He could have helped a little on making the switch and keeping the sale. Good prices and product, bad customer service.
I got exactly what I ordered exactly when they said it would be delivered. Customer service was excellent.
Very good
Went well. I wish you had more options for embroidery as far as fonts.
Repeat customer well satisfied
Our softball girls love their flame socks!
Easy to use site. You should check the size chart before you order.
Quick and easy for first time ordering from this site.
Good products at good prices.
Easy and quick order
I messed up ordered wrong size and have to delver Thursday
Thanks! Great prices!
Good stuff
Great customer service, love dealing with Epic Sports.
A
Excellent Quality and Great delivery
Great Price, beat Amazon by about $30.00.
They had a real serious problem answering the phone on a call back and placing me on hold. Total 5 calls two hours of wait time and never a call back, even after a request.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

