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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Wonderful!
Love ordering from Epic Sports and Love the products & prices as well!
Price was decent and shipped on time
The Underarmour "Texas Tech" game pants are an outstanding product and the price was insanely low.
Lots of quality products at a cheap cost. Will be shopping again for any future needs.
Good quality gear for cheaper than Ive seen anywhere to be honest. I would not suggest using any other site considering you will get ripped off.
Great prices!
Its great I am enjoying my BP Jackets
I love the tshirts but because of the delay in delivery of one of the shirts we had to change the attire but we will use at another time.
Been here before and liked it.
This order was processed correctly and efficiently.
Very quick and easy to make my selection, everything was very clear and I had no problems placing my order. Great price on good products. After receiving my order everything checked out perfect. Product was exactly what I had ordered.
Great!
Every time things have gone well and I received what I ordered.
I received multiple emails and phone calls saying that there was a problem with my order and to call the number, but those emails and phone calls were after hours, so no one answered the call. I find is quite disruptive and unprofessional to send such serious sounding messages (for the problem to be just different billing and shipping addresses) multiple times when you cannot address it until the next day. I believe I received a total of 3 emails and 3 phone calls before your customer service line was even open the next day.
I had to order Pink softball pants for my daughter to wear in an upcoming tournament. She had never worn this brand before, so I compared the sizing chart of the pants that fit her well to the sizing chart on epic sports website. Of course her waist size fell in between two sizes, so I had to order both sizes. Unfortunately, both sizes are too big, and we do not have time to order another size. So she will wear big pants, and we will lose money on the return in shipping and restocking fees. Very disappointing.
Shipping time does not make sense...3 days is actually 8 business days?
Better than anything else i have tried
My experience was flawless
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

