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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The socks I purchased were poor quality and were returned. They were not tight enough at the top and slid down on the athletes
It was hard to find some closeout items
Good items limited availabilityTook too long to receive. No tracking available. Would like to be able to track the shipment.
This was great
Received items on time and they were good quality.
Thanks
Price, Product & Delivery time was fantastic- just wish you guys offered deals on shipping :)
The pants were a little too tight. I'll just order a bigger size next time.
This is the second time I order fro Epic Sports and I have had such a great experience shopping with them, never a problem. Items are as described delivery on point.
Thanks again.
Great prices!
Great quality product with embroidery for a fraction of the cost at one of the sporting good stores. Quick service and delivery and very happy with the overall experience.
Great deals. Nice website
Always very easy to shop with Epic Sports.
Received what was ordered in a timely fashion product was in perfect condition. Quality and description was spot on, will be placing orders moving forward.
Other than shipping time, everything was good.
Though the belt was exactly what we wanted, it did arrive bent due to poor packaging. The pricing was perfect and I am very pleased we were able to find a navy leather belt for my son.
I have been very satisfied with the company. The prices are phenomenal and the delivery time is excellent. I am a returning customer.
Great Product and Fast Delivery.
Thanks for being there!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

