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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic Sports always has what I need at a great price
Love the selection of items here and you cant beat the price! 5 stars here and will continue to shop here props to you epic sports!
Women's shirts run very small. I will have to order more a few sizes bigger
Na
Easy to use site
On the original order, it said the product would be delivered June 7 but I received it May 26 which was excellent. Your shipping costs are high for small orders.
Delivery took forever, almost didn't receive items on time. Needed then for next day use and ordered them a week and a half ahead of occasion
Good except shipping costs high
I was a little wary about ordering because of customer reviews but my experience was very good. This item is suddenly very hard to find and I ordered less than I wanted to see how the transaction was executed. The item runs a little small (sports clothing should be loose) but not enough to return it. Even with shipping costs, the delivery time was estimated to be two weeks, a really long time in this day and age. But the order was correct, pretty good quality, and delivered in three days, although to the mailbox kiosk, not to my house. I had email updates along the way as well. All in all, a very good effort. Thanks.
Always easy to shop on your site. Great products too
Excellent! Always find the best products and price with Epic.
Easy quick website with great prices.
Good web page.helpfull.
Great pricing, on-time delivery. No hassle.
Love your closeout deals!
I was shipped the wrong color jacket originally, but the customer service person was friendly and helpful when I called. The company fixed the problem pretty quickly.
N/a
It was good. Easy website
Easy to order
The socks I purchased were poor quality and were returned. They were not tight enough at the top and slid down on the athletes
It was hard to find some closeout items
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

