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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Just what I needed when I needed it at a decent price
Had exactly what I wanted
It didn't fit as expected and I can't return it. My second order fit fine.
The jersey I ordered was ok. The lettering was awful. Letters were way to small and not spaced correctly. Have written to company twice with nothing in return. Lost me as a customer.
I ordered some items that were delivered with stains on them. I emailed, called and sent pics with no follow up after 2 week. The manager, Christina told me I needed to wash the items, then send pics. After doing so, I had to send MORE pics after I cut up the stained items proving that I would never be able to wear them. I will never do business with them again.
The t shirts run big and I needed 2 sizes smaller than I usually need but the quality of the t shirts and the shipping is outstanding, cant beat the price, will recommend and continue buying from you guys
Easy to shop and purchase exactly what I needed.
Quick and quality! Would order there again.
Like the production received.
Accurate and timely. Will continue to shop here
The timeline stated on the website for personalized items is completely inaccurate. The items take up to 4 times the stated times.
Products are clearly advertised, and Norton Security for payments. The goal came in the mail faster than delivery time, so it was available for my son's birthday party.
The goal works just as advertised, although the "rebounder" does not "rebound" the balls as much as I expected, but still works fine. My son mainly uses the "Target" on the front of the goal, to work on his accuracy.
It is what it is
Overall great experience. Everything i recieve is fantastic! And great price!
Easy and quick service.
Liked price for item ordered.
Little trouble in finding what I was looking for
Received my order of two basketball scoring books. They were exactly what I ordered. Delivery was very slow and it took almost two weeks from the order to get mine fulfilled. Disappointed in the slow delivery on something that I would have expected in 2-3 days took two (2) weeks!
Awesome products.will purchase more in the very near future
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

