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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
274
quality
259
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211,116 reviews

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District of Columbia
3 reviews
0 helpful votes
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Nice to have this seamless wrist brace at an affordable price. It really helps with my arthritic wrist, making a big difference in my pain level.

Date of experience: June 9, 2018
Ed B.
0 reviews
0 helpful votes
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Shipping takes way too long!
June 9, 2018

Shipping takes way too long!

Date of experience: June 9, 2018
James J.
5 reviews
0 helpful votes
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The selection at Epic is vast
June 9, 2018

The selection at Epic is vast. From very classy - somewhat expensive - to very reasonably priced, no frills items. The printing has always been done well and they arrive when they say they will.

Date of experience: June 9, 2018
GABRIEL M.
0 reviews
0 helpful votes
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Good prices and quality, not sure why shipping takes long.

Date of experience: June 9, 2018
TEW U.
0 reviews
0 helpful votes
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Easy ordering
June 9, 2018

Easy ordering. Order arrived quickly. Love how easy it is to locate items on website. Pricing is very good. Second time I have placed an order with Epic Sports. Definately will be shopping here again.

Date of experience: June 9, 2018
JAIME J.
0 reviews
0 helpful votes
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Pants came in before scheduled delivery date and fit my daughter perfect.

Date of experience: June 9, 2018
DAUN H.
0 reviews
0 helpful votes
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I paid for 1 day delivery
June 9, 2018

I paid for 1 day delivery. Saturday for Monday. Happened to be a holiday. Schedule for Tuesday ship. Should have been here Wednesday. Plane had issues. Delivered Thursday.

Date of experience: June 9, 2018
AMY M.
0 reviews
0 helpful votes
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Loved all the different choices, I was waiting to see what kinda of quality these socks would be and they are great quality! I will be ordering again!

Date of experience: June 9, 2018
Ronald V.
0 reviews
0 helpful votes
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Your selection and service is top notch!
June 9, 2018

Your selection and service is top notch!

Date of experience: June 9, 2018
KENNITH W.
0 reviews
0 helpful votes
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The overall experience of ordering from Epic Sports was very positive. I found items I couldn't find anywhere else. The prices were pretty good and delivery was faster than expected. I will be ordering from Epic Sports again!

Date of experience: June 9, 2018
BARB O.
0 reviews
0 helpful votes
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Nice price, let's hope the quality is nice!
June 9, 2018

Nice price, let's hope the quality is nice!

Date of experience: June 9, 2018
LINDSEY B.
0 reviews
0 helpful votes
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Customer service sucks!
June 9, 2018

Customer service sucks! The guy I spoke to was rude and not helpful at all! I will not order from Epic Sports again.

Date of experience: June 9, 2018
SHAWN F.
0 reviews
0 helpful votes
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I just received in the basketball jerseys for my daughter's team. They look really good. Very happy with the fast turn around on the delivery.

Date of experience: June 9, 2018
RACHAEL W.
0 reviews
0 helpful votes
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Thank you so much!
June 9, 2018

Thank you so much! Service was amazing and delivery was super quick! Can't wait to order again!

Date of experience: June 9, 2018
Cristal N.
0 reviews
0 helpful votes
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Smooth transaction!
June 9, 2018

Smooth transaction! Exactly as promised & delivered right on time

Date of experience: June 9, 2018
JOHN W.
0 reviews
0 helpful votes
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Good selection & cheap prices
June 9, 2018

Good selection & cheap prices

Date of experience: June 9, 2018
Andy L.
0 reviews
0 helpful votes
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It is a good experience and great prices
June 9, 2018

It is a good experience and great prices.

Date of experience: June 9, 2018
Martin W.
1 review
0 helpful votes
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I've come back multiple times because of your customer service and competitive prices. Keep up the good work.

Date of experience: June 9, 2018
JANET D.
0 reviews
0 helpful votes
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It was very quick to find what I was looking for, and all the information I needed was their. Price is great!

Date of experience: June 9, 2018
Hawaii
1 review
1 helpful vote
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So I received a size medium instead of the small that I ordered. No big deal except that I needed the correct size expedited as I was leaving for vacation. I had a little bit of trouble getting this accomplished with the customer service rep so I asked to speak to a manager, thinking this was a more direct route to getting my problem solved. Enter Kristi who claims to be the customer service manager. Half an hour later I had to just give up and order a replacement from Amazon. During that time that I was on the phone with her, Kristi was insulting, dismissive, sarcastic and wholly unconcerned not only with solving my problem but even with allowing me to complete a sentence. Dont waste your time and just go straight to Amazon!

Date of experience: June 8, 2018