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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Just what I needed for a team party. Towels came on time.
Great Price, great service
I have always enjoy ordering products from Epic
Great shirts at a very reasonable price
Great experience! I needed jerseys last minute so I called customer service before I placed my order and after just to confirm the items were in stop and the delivery date. Jerseys are good quality, price and shipping was lowest I could find. Another online business I usually get our sports gear from even talked highly about Epic.
Place is awesome. Ordered 8 reversibles from here. Got print on them at my local place. They work awesome A++++++
Great products and excellent quality all do you need for soccer purposes
The quality of the garments were really good, my complaint is that one of the items I ordered was sent in the wrong color. I was ordering for a team that needed the order this weekend. I called to let them know the mistake that was made and they agreed to take care or the mistake but in order for me to get the item sent next day so I can get it in time to fulfill my order I would have to pay for the next day since I selected ground on my original order. Since the mistake was not mine and made by the company I feel that this is unfair and not good customer service for that reason I will more than likely shop elsewhere for my next team uniform order. I am not going to receive the replacement until after the tournament so one of the players will have the wrong color uniform.
It was a smooth shopping experience. Prices were very affordable and the products were as described!
Some of the pricing is higher than that offered by other suppliers.
Product was great, delivery time was spot on.
Great! Love your stuff and prices too
I needed a pair of women's softball pants, Epic Sports had the exact pair that I needed & it was delivered before the date I was told. The price was the best too!
I had a great experience from start to finish. I recieved my order very promptly and was beyond satisfied.
Good price and good product
Was easy and would buy again
The pants were not what we ordered. The sizes were all over the place, even the same sized. For example, yxl there were 5 pairs and not one were the actual same size. I've never been so disappointed in an order as I was this one. My kids were super disappointed also, however we found a place local that swooped in to the rescue. I think you need to update your sizes on your website or know more about the products that you sell if you are going to carry that line.
Overall satisfied customer
No problems, great value
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

