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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic sports is the greatest provider of team gear with excellent customer support!
Great selection and great prices - I just wish the lead time was quicker considering the shipping charges.
Has a lot of room I have 3 Gloves, cleats, a speaker and and a few balls.
Jersey was perfect, and came quickly.
Great! They were delivered a few days late but everything was there and all the right sizes. I will use your company again and let friends know of your site. Thank you
Ok
Great experience - will definitely shop here again!
I didn't think I'd be able to get replacements for my old school gym shorts so easily. I found the sizes I needed and was able to get pairs for less than $10! They fit great and came fast as separate shipments!
Great shipping, great prices, and quality products
What I needed at a price I could afford with great service. Wide choice of products, choice of delivery options. Wide range of sports gear with a wide range of sizes and colors to choose from.
Shipping took a while
Everything was great and we are very satisfied.
Very easy!
Excellent
All apparel ordered came as I ordered and as indicated on the website. I've been very pleased with all the uniform items, equipment, & coaching attire purchased. I always look to EPIC SPORTS first before going to another vendor for our school's Athletic & Phys. Ed. Needs.
The line up card holder is not what I anticipated. I will order another one that is better quality.
No additional comment.
I ordered two reversible practice jerseys for basketball camp. They were exactly as presented on the website and arrived sooner than expected.
We purchased 4 pairs of the knicker style baseball pants. They were very inexpensive and once we received them, they were great quality. The shipment was very fast.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

