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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Love this place. Quick, easy, and convenient.
The pants run very big.
Great shopping experience. However, the pants are cut akwardly and not a good fit for my little ball player. The pants are simply too big at the waist, and too tight at the calf. I've purchased other pants at his size with success, but these are just cut differently. :/
Easy ability to choose your options.
Placing my order was was easy. The prices are great and affordable. The shipping however was a nightmare. UPS thankfully figured it was wrong and luckily had my number. They had epic sports as the addresse but to my address. And then my name and epic sports address as the return address. I have photo proof of the packaging. This could have ended a nightmare for me.
Love the product!
Order coach guard - not as pictured but worked for what i needed
Great
Na
Good products with low prices.
Website easy to use and the prices are great.
My experience with Epic is always wonderful.
Good price, quick delivery
The shipping rates seem a little excessive; however, I did recieve my order very quickly. The only issue I had was that I recieved two different types of shirts. When I asked to have them replaced to the correct ones I was charged shipping again.
Great
Their product (a monster cat tree) exceeded expections. It arrived quickly and in perfect condition. I assembled it quickly and easily and my cats absolutely love it. I will buy from this company again.
Great products better prices.
Everything turned out great-thank you so much!
I was shorted two Richardson 112 black and charcoal hats from my order.
Superfast shipping!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

