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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Get the 'estimated shipping' rates/days on point. Paid an extra $25 for 2 day shipping because it said they would get here by Thursday morning, when in reality I didn't have to. Had I gotten the 3 day shipping, it would've still been here on time.
Very fast delivery and quality product.
Always great prices, Great quality and fast shipping.
Easy money
It was exactly as I ordered and arrived early. Very happy.
Very pleased overall. If anything, the turnaround time is a bit long. Maybe products were out of stock and needed to get it directly from the manufacturer? But, customer service, user friendly website, quality products and pricing are the best in the business!
I was overall satisfied with everything.
Outstanding experience!
Great prices and great quality
Fast and easy
Ok
Good but shipping is expensive. I paid for the extra 27 dollar shipping and lets hope all my stuff gets here on time.
Great prices and quality items
I'm happy with my products we have received.
Great company. Excellent service
Great site! Great pricing! Great delivery!
Very easy website to use. Fast shipping. Great product.
Excellent! Awesome prices - shipping was a bit much, but I guess you have to make money somewhere on the closeout deals. :)
The experience was seamless. Needed a FIBA Basketball and received it within days after ordering it. Best thing was the price. Real quality at a real affordable price. Thanks Epic Sports.
Great
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

