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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great prices and fast shipping!
Easy and fast service.
Huge selection.
Will definitely be a return customer!
My son plays baseball in Boulder, CO, and you guys are our go-to for baseball pants. Great product at a great price. THANKS!
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Epic has always offered quality products at a reasonable price! Girls love their personalized bags for camp! Turnaround was quick.
The order shipped fast and the quality is great!
Delivery charge seemed high
Great service, friendly staff!
Just happen to find this store, wish shipping was lower. Most of the items were perfect one pair of pants ended up being way to big. Just kept them for later. Funny how sizes very from one company to another...
I believe the wron hat shipped, i needed the trucker style Richardson 112, same color. Can i exchange?
Thank You
Ryan
Easy online shopping experience and great delivery time.
The product was excellent and price is more than reasonable.
Coach Boston
Des Moines North High School
Des Moines, Iowa
My order was incorrect so a new order had to be placed.
Very happy with service and product.
Merchandise was high quality and delivery was ahead of schedule.
I love u guys!
Fast! Thank you!
The experience with Epic sports was easy and not stressful. I would recommend to friends and other athletes to shops with them!
Great product and quick service.
Great selection and prices. Easy to navigate. I'll be back!
Placed an order on May 15 for hats that the website indicated were in stock, with estimated ship time of 2-3 business days. I added embroidery, and figured it would add another 7-10 days. Received an email the next day saying my package should arrive by May 31. Great. On May 29, received an email titled "Epic Sports Delivery Confirmation." Called on May 31 looking for a tracking number, was told product had not yet shipped -- there was a delay because item was not in stock, but they had now received the stock and production/shipping would be underway shortly. Called again June 11 and was told the product was never received from manufacturer and the customer service rep said he would call the production warehouse to get better insight and would call me back. On June 13, I still hadn't received a call, so I called back. This time I had them replace my hats with items that were definitely in stock and proceed with the order. Finally got an email with tracking number on June 19 and received the items three days later...20 days after the original estimate. Likely won't do business with Epic again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members