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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Awesome price; awesome product
Very happy with all aspects except the sizing variation within different types of shirts. I ordered Xl large of several different types, and some were slightly on the small side, some were perfect, and some were WAY to large. Prices are great, and I do understand these were clearance items and therefore not returnable or exchangeable, and I was willing to take the risk for the great prices. So overall I'm still satisfied and would probably order again, but just a little disappointed at the large variation in actual sizing for one labeled size. Would make it difficult to ever know what size to order in future as well.
I love the 11 inch fast pitch softballs. We use them during games and throw threw our pitch machine. They are holding up good
ALWAYS a simple easy experience when buying from Epic. Prices are great, product is quality and delivery is always on time and often early.
Easy to find, lot's of choices.
No
Wanted to fill a bag with balls for some summer drills with my daughter to prep her for th upcoming season. Although not outdoor balls, they are doing well with the grass. Using the same balls as in games will help her be ready.
Great prices!
I was sent 4 pairs of light pink shorts rather than the darker pink I ordered. They were on clearance for $0.99 each so I didn't bother asking for an exchange.
Medals look and feel great I opt out of the back stickers just because I was sure how that would look. If a picture with stickers on the back can be loaded I think that would help out a lot. Love the medals without it though
Good experience and lots of product to choose from
Everything worked out well.
Thank you
Best price I could find. Shirts exceeded my expectations.
Everything i ordered came early and complete. 5
Quick sand easy
Good prices quick shipping
Delivery was fast and easy. The product I received was Better than I thought.
I am not happy about the colors of the pink, they are more purple than pink and I'm pretty sure my customers are not gonna be happy!
Great price and quick shipping.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

