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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Debra K.
0 reviews
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No further comment
July 19, 2018

No further comment.

Date of experience: July 19, 2018
Shakema S.
0 reviews
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Some of my baseball pants was not hem
July 19, 2018

Some of my baseball pants was not hem. And when ordered it state that they would come like that. It was only certain size.

Date of experience: July 19, 2018
ERIC P.
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I am a fairly regular customer and I've always been satisfied with the service and the quality of the products I have received from Epic Sports.

Date of experience: July 19, 2018
MARK L.
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Thought this was going to be much thicker than it is. Looks nice, we'll see if it is functional.

Date of experience: July 19, 2018
Kyle B.
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Epic Sports is one of the most dependable companies out there. Have used them on multiple occasions and always receive amazing service... Thanks

Date of experience: July 19, 2018
THOMAS D.
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I never recieved my package
July 19, 2018

I never recieved my package. Getting a hold of someone is impossible. Help me fix this pls!

Date of experience: July 18, 2018
RANDY T.
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I received my order promptly and was happy with all my products ordered.

Date of experience: July 18, 2018
Elias F.
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Great first time experirnce
July 19, 2018

Great first time experirnce

Date of experience: July 18, 2018
KAYLEE G.
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The prices were great!
July 18, 2018

The prices were great! The delivery time was outstanding! The only problem was I was sent Adult Small in the shorts instead of Youth Small

Date of experience: July 18, 2018
Thomas P.
3 reviews
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Very quick and easy
July 18, 2018

Very quick and easy

Date of experience: July 18, 2018
joel p.
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First time
July 18, 2018

First time. All ok

Date of experience: July 18, 2018
SHARON L.
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Ordering was easy
July 18, 2018

Ordering was easy

Date of experience: July 18, 2018
Greg P.
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I received an "urgent" phone message to "immediately"call Epic due to a possible problem with my card. I called immediately and spent an hour on hold listening to recordings telling me that "someone would be right with me". I finally gave up. I later learned that the office had been closed and they didn't bother to change the phone message. There was no problem with my card I just had a different ship to/bill to address because my order was a gift. They ended up calling my gift recipient to interrogate him and spoil my surprise. This could have been easily avoided with a simple check-box on the order form to denote a "gift" sent to a separate address like a thousand other e-commerce sites do, eh? Oh yeah, and change the phone message when the office is closed, ok?

Date of experience: July 18, 2018
DON M.
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Great price...
July 18, 2018

Great price...great products

Date of experience: July 18, 2018
CHRIS R.
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Better if like items were listed together
July 18, 2018

Better if like items were listed together

Date of experience: July 18, 2018
DAVID K.
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Great prices, great service
July 18, 2018

Great prices, great service.

Date of experience: July 18, 2018
Matteo M.
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Great user experience
July 18, 2018

Great user experience.

Date of experience: July 18, 2018
george k.
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Thank you
July 18, 2018

Thank you

Date of experience: July 18, 2018
BRYRON D.
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Excellent!
July 18, 2018

Excellent!

Date of experience: July 18, 2018
Edward T.
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Fast shipping great products at a fantastic price

Date of experience: July 17, 2018