Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very easy to order. My only complaint is the medium was too small, but I ordered based on the sizing chart. I can return and exchange easily, but I have to pay for shipping both ways. That adds $10 onto a $6.89 pair of shorts. There also was not a packing label or receipt included in the shipment. Everyone has been wonderful to deal with, friendly and helpful. However, it's not economical to spend as much on shipping (or more) for a pair of shorts.
Great selection and pricing. Just don't like the "see price in cart!" thing... go back and forth for the real value of the item(s)...
Speedy delivery and nice product
Pricing is super low. Thanks
Price of items is fine but shipping cost is ridiculous.
Easy navigation
The product I purchased isn't a very quality visor and it shipped the same day. It also came 3 days early which I was very pleased with
Received the wrong item I purchased. Have been waiting for customer service to get back to me
Always receive my product in a timely manner in great condition!
Fine
Good service and delivery times on this second order. 1st was the same.
Good communication with issues I faced but took multiple times to fix the problem causing delay in the products given to the team. Very disapointed for the team and parents.
Great product at a great cost! Ships pretty quickly. Will continue to order from EpicSports!
I bought 28 3 page wristbands and the stitching was already coming undone before we got to use them. Not good. I wish they could correct that problem.
Kids on the team loved the wristbands. They fit like all the reviews said. They also came in a timely manner and was lowest price I had seen.
Quick transaction and sriived timely.
Great company great service awesome shipping time will be a returning customer!
Great pricing delivery was fast
Very safisfied
Shipping is always fast!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

