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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Experience was great, first time ordering and was very satisfying
Shirt sleeves way toooooo long
The whole process from selecting the product to delivery was spot on and no issues. My products even arrived earlier than expected. I was really impressed and even by this survey. Most companies won't take the time to self evaluate their processes and procedures. That is a sign of a company that cares and wants to keep improving and not be stagnant on possible ways to improve.
Very easy to navigate web design and make purchases
Some items out of stock but still received in timely manner.
Good products. Good service. Excellent prices. On time delivery. Keep it up.
The size selection is great. My son is only 12, but he's built like a 16 yr old lineman. So, it's great to find football gear (especially pants) that fit perfectly.
Ive shopped here for several year on all my team jersey needs.
So far great experience shopping from Epic Sports
Everything was good but they were too small didn't know that brand ran smaller will get a different brand next time.
Fast delivery and would recommend anyone to buy from here
Many things to pick from. I ordered several different items to see the quality so I can order more of the item in the future
Just what I was looking for but I think the size chart was misleading the large would have been better
Looks like a good deal. Shipping dates are concerning, but hopefully they arrive in time based on estimate.
Great price and easy ordering. Will shop w/ them again.
It was very easy to order. My only complaint is the medium was too small, but I ordered based on the sizing chart. I can return and exchange easily, but I have to pay for shipping both ways. That adds $10 onto a $6.89 pair of shorts. There also was not a packing label or receipt included in the shipment. Everyone has been wonderful to deal with, friendly and helpful. However, it's not economical to spend as much on shipping (or more) for a pair of shorts.
Great selection and pricing. Just don't like the "see price in cart!" thing... go back and forth for the real value of the item(s)...
Speedy delivery and nice product
Pricing is super low. Thanks
Price of items is fine but shipping cost is ridiculous.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

