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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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As always I had a great experience with epic sports.
Great Service and product
Good Price fast shipping
I feel the shipping time is slow but the items are a great price!
I have been very happy with all the products we order from Epic Sports. Would like to receive more coupsons / discounts but overall happy to find what Ineed here
Great experience. Great product and delivery time was fantastic.
Great prices on shorts. Fast shipping.
Ordering team quantities was easy and fast.
I will never purchase from this company again. It cost me more to return items than it did to purchase them. Not only did I pay to return the items, that charged me the totems that I returned. This is ridiculous!
Cheap flags - had a broken piece. But they were cheap - so I glued them to the masts. Shipping was a little higher than some, and my stuff came in a KEEP FROZEN box
Great items very happy with the product but it was delivered after the estimated delivery time.
Thank you
Very easy to order the exact pants her HS team uses.
The product I received was what a I wanted. Wish I had been able to put Red Lion Skunkies in your search bar and all of the available Skunkies came up. I had to go sports category by sports category in order to find the two styles that I ordered.
The actual insert was a little smaller than I had planned, but it works. Good size for high school girls.
True to size but doesn't wash well, even all the dirt stains didn't come off after pre-treating & washing on the silver color.
Grew products!
These employees offer HORRIBLE customer service. I have not received my order by the promised delivery date. It has been almost 3 weeks! In fact, the items have not even left the warehouse yet, and customer service DOES NOT CARE! The manager, Case, told me I just have to wait! I will NEVER order from this company again! HORRIBLE CUSTOMER SERVICE! If I could chose no stars to rate this company, I would chose no stars!
Having to send some items back as they do not fit
Love the products we receive from Epic Sports! We have a travel softball team and buy a lot of our equipment from Epic Sports!
Overall GREAT experience!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

