Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great items very happy with the product but it was delivered after the estimated delivery time.
Thank you
Very easy to order the exact pants her HS team uses.
The product I received was what a I wanted. Wish I had been able to put Red Lion Skunkies in your search bar and all of the available Skunkies came up. I had to go sports category by sports category in order to find the two styles that I ordered.
The actual insert was a little smaller than I had planned, but it works. Good size for high school girls.
True to size but doesn't wash well, even all the dirt stains didn't come off after pre-treating & washing on the silver color.
Grew products!
These employees offer HORRIBLE customer service. I have not received my order by the promised delivery date. It has been almost 3 weeks! In fact, the items have not even left the warehouse yet, and customer service DOES NOT CARE! The manager, Case, told me I just have to wait! I will NEVER order from this company again! HORRIBLE CUSTOMER SERVICE! If I could chose no stars to rate this company, I would chose no stars!
Having to send some items back as they do not fit
Love the products we receive from Epic Sports! We have a travel softball team and buy a lot of our equipment from Epic Sports!
Overall GREAT experience!
Fast shipping. The gold socks I ordered weren't quite what I was expecting but they do the job!
Excellent product, quick shipping and value priced... what more can you ask for
Great prices, fast shipping. My go to shop for football gear!
Epic always has quality products at reasonable prices. They are timely in their shipment and and usually exceed my expectation on when I will receive my products.
Great product and fair pricing.
No issues
They shipped my stuff out late after i was told something different and it put me in a bind
I love using Epic sports to find great deals!
Great will order again next week
Excellent shirts at a good price
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

