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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
276
quality
261
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SHARON L.
0 reviews
0 helpful votes
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I never received one item( the T-hooks)
September 18, 2018

I never received one item( the T-hooks). I emailed them several times with no response back. Disappointed with this

Date of experience: September 18, 2018
Heather B.
4 reviews
0 helpful votes
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Great prices!
September 18, 2018

Great prices!

Date of experience: September 18, 2018
JEREMY M.
0 reviews
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My husband works out at a powerhouse and comes home filthy. These shirts are easier to clean and the price is amazing! Thank you

Date of experience: September 18, 2018
ROBERT R.
0 reviews
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Thumbs up experience
September 18, 2018

Thumbs up experience

Date of experience: September 18, 2018
JENNIFER V.
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Easy ordering
September 18, 2018

Easy ordering

Date of experience: September 18, 2018
LEANNE F.
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I received the wrong piping on the white men's pants and called about the wrong color. I was instructed to take photos which I did multiple times in different lightening but when I sent them of course they couldn't tell the difference. I order Grey with navy piping and white with navy piping. My white ones had black piping. When they told me they needed more pictures I sent one of the same ones blown up so when I looked at It you could see navy and black. I just want the white pants with navy piping. I said I would send the wrong pair back but would like for them to send me a shipping label so I don't have to pay sense they sent the wrong ones. I paid extra for shipping to get the ants in 2 days for my sons tournament but of course could t use the white pair. I would like my return shipping paid so I can send these back and epic send me the right pair 2 day at no charge to me

Date of experience: September 18, 2018
RH Q.
0 reviews
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Question for Epic Sports
September 18, 2018

Question for Epic Sports. At checkout, why offer multiple shipping options (prices and days to ship) when you can't guarantee these shipping dates?

Date of experience: September 18, 2018
Christy U.
0 reviews
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The shipping details are confusing
September 18, 2018

The shipping details are confusing. If you pay for 1 day shipping it may say you won't get the items until 10 days later. This required a call to customer service. I was told that some items come from 3rd party vendors and the shipping doesn't notate that epic has to wait for the items to get to them before the shipping you pay for kicks in.

Date of experience: September 18, 2018
Holly C.
0 reviews
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Quick delivery and great price!
September 18, 2018

Quick delivery and great price!

Date of experience: September 18, 2018
JUBA M.
0 reviews
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Easy site to maneuver through, and I like the easy checkout process.

Date of experience: September 18, 2018
Brooke G.
0 reviews
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My girls softball team loves the hot pink and black
September 18, 2018

My girls softball team loves the hot pink and black. The socks that epic has lets my team be unique and gives them a sock that lasts all season long. Had to pay to have them overnighted but they arrived just before our first game.

Date of experience: September 18, 2018
Erin K.
0 reviews
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...
September 18, 2018

Date of experience: September 18, 2018
Thomas C.
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Great
September 18, 2018

Great

Date of experience: September 18, 2018
JAMES H.
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Very pleased with everything I have ordered
September 18, 2018

Very pleased with everything I have ordered. From quality of the product to shipping everything has been awesome

Date of experience: September 18, 2018
SUZANNE W.
0 reviews
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Cute socks for our U8 team!
September 18, 2018

Cute socks for our U8 team!

Date of experience: September 18, 2018
Tracy J.
0 reviews
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Shopping was easy and quick~
September 18, 2018

Shopping was easy and quick~

Date of experience: September 18, 2018
RUTH R.
0 reviews
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Very quick to respond to phone questions
September 18, 2018

Very quick to respond to phone questions. Really helpful sales associate. Hope to order again from Epic.

Date of experience: September 18, 2018
Tim G.
0 reviews
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Easy to navigate through the website, quality shirts and hats! Very pleased as a first time customer!

Date of experience: September 18, 2018
KEN I.
0 reviews
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Great product at unbeatable price!
September 18, 2018

Great product at unbeatable price!

Date of experience: September 18, 2018
C Q.
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No issues or complaints; recieved my order as I placed it.

Date of experience: September 17, 2018