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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I never received one item( the T-hooks). I emailed them several times with no response back. Disappointed with this
Great prices!
My husband works out at a powerhouse and comes home filthy. These shirts are easier to clean and the price is amazing! Thank you
Thumbs up experience
Easy ordering
I received the wrong piping on the white men's pants and called about the wrong color. I was instructed to take photos which I did multiple times in different lightening but when I sent them of course they couldn't tell the difference. I order Grey with navy piping and white with navy piping. My white ones had black piping. When they told me they needed more pictures I sent one of the same ones blown up so when I looked at It you could see navy and black. I just want the white pants with navy piping. I said I would send the wrong pair back but would like for them to send me a shipping label so I don't have to pay sense they sent the wrong ones. I paid extra for shipping to get the ants in 2 days for my sons tournament but of course could t use the white pair. I would like my return shipping paid so I can send these back and epic send me the right pair 2 day at no charge to me
Question for Epic Sports. At checkout, why offer multiple shipping options (prices and days to ship) when you can't guarantee these shipping dates?
The shipping details are confusing. If you pay for 1 day shipping it may say you won't get the items until 10 days later. This required a call to customer service. I was told that some items come from 3rd party vendors and the shipping doesn't notate that epic has to wait for the items to get to them before the shipping you pay for kicks in.
Quick delivery and great price!
Easy site to maneuver through, and I like the easy checkout process.
My girls softball team loves the hot pink and black. The socks that epic has lets my team be unique and gives them a sock that lasts all season long. Had to pay to have them overnighted but they arrived just before our first game.
Great
Very pleased with everything I have ordered. From quality of the product to shipping everything has been awesome
Cute socks for our U8 team!
Shopping was easy and quick~
Very quick to respond to phone questions. Really helpful sales associate. Hope to order again from Epic.
Easy to navigate through the website, quality shirts and hats! Very pleased as a first time customer!
Great product at unbeatable price!
No issues or complaints; recieved my order as I placed it.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

