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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great price, normal shipping times
Could have been better
My order was short a pair of wristbands. I paid for 20 and only received 19
Ez to find gr8 sports clothing for my kids ty
2 email communication I received about 2 weeks after ordering (titled 'Status Update' regarding shipment and then 'Delivery Confirmation - Response Requested') were confusing. They both sounded as if I should have already received my order, but at that time, I had not. I followed the directions to contact Epic Sports 2 days later, if I did not receive my delivery, but my email was not answered. I did, though, subsequently receive my shipment, 3 days after that. The volleyballs we ordered were delivered a few days earlier than initially promised, so we were glad about that. Thank you for the delivery and great prices.
Excellent shipping time and cost
Great prices. Large selection
Great.
My home address keeps showing up as an IPO or PO box. It's neither. I've mentioned this before, but still no change. This order is my third time ordering from Epic - overall, I'm satisfied, but I would like to have my home address issue fixed.
Great experience, as always. I will be a returning customer.
Cannot beat the prices!
Easy to navigate and great price.
Love the pricing. Shipping cost is high. Over all a good bargain.
Product fits great and was delivered on time!
Good shirts! We all like them!
Great prices. I am not disappointed when I shop with EPICS.
Awesome
It was simple and straight forward. I'm praying the product and delivery time is just as good!
Delivery was one day after but was stated but it still worked out. I did let the representative know that if you ever offer a plain Volleyball that's a little bit cheaper I would definitely buy more but I will buy from you again in the future.
I choose this item for my cheer team. These jackets were exactly what I had been searching for, for a while and at a great price.
None
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

