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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Everything was in good order. We appreciate all that you do for the youth sports. Thanks. Phantoms softball
Late shipping missed our game time
Delivered as per order. Great price.
Overall experience went well.
The visors that arrived are a slightly different color from the sample that I had ordered previously. The sample had beentoy blue and the 70 that were shipped were navy. I accept the difference, but it should be noted.
I placed an order through their website on September 18,2018. I ordered 26 $3 shorts. After that, I got an email and several phone calls stating "please call us cause a portion of your order has been placed on hold." So I call the phone number listed and this lady asked me to verify my name and billing address and asked me why there is a different shipping address on the account." I explained to her that that's my business address, so that's the reason why. Then she's says "oh well, when I google the shipping address, it shows up as a residence." WHAT? I thought she was kidding. But here it gets interesting. She says, "could you please verify your name again." I tell her my name. And she says "Oh well when I GOOGLE the billing address, your name doesn't show up on the house." WHAT? Which business out here does that? This must be a small business or something cause this ish is redicoulous. And so unprofessional. You googled my name and just because it doesn't show up that means I don't live there? What if I'm just a tenant? Or just moved at the house? All this ish just for some $3 shorts? Are you kidding me. I'm done with this company.
Great sports wear
Convenient and user friendly, able to see all colors and sizes available on one screen.
I was able to order multiple sizes with one click.
Quality equipment at a low price...
I called twice to discuss color and pricing and it took a long time to reach someone so that was frustrating the wait time but the choice of sizes and pricing out weighed that issue.
Good. Just slow shipping
Customer service was great and helped me fix a problem with my original order. Very helpful!
Easy, quick! I was disappointed that one of the shirts size was significantly smaller (by manufacturer) than others. The size chart for A4 is not representative of their product.
Epic always has the best prices on the equipment I need for my family. The selection and personalization options are outstanding. I shop for sports wear and gear year round and Epic never fails to have what I need as a fraction of other local stores.
Always good and shipping pretty quick
Delivery should be faster for blank products.
Good, quick service!
Easy so far
Shipping price was way too high! I paid $20 for shipping for $35 in product!
Shipping was longer than anticipated.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members